Customer Support Job Bend area,Oregon USA,Customer Service/HelpDesk

Vyanet currently has openings for Customer Support Personnel. Vyanet is a rapidly growing family-owned company that emphasizes small business values with large growth goals. We are dedicated to providing excellent customer service and the latest in award-winning security technology for Bend and the Central Oregon area. Our U.L. Certified Central Station was awarded a TMA Five Diamond Certification and monitors fire and security systems for our customers in Oregon, Washington, California, Colorado, Arizona, and Hawaii.

We are looking for outgoing, upbeat people to join our team!

GREAT ADVANCEMENT potential and PROMOTION OPPORTUNITIES available with this position.

BENEFITS:

Medical

Dental

Vision

401K

Paid sick/vacation time

Paid training

Bonuses

RESPONSIBILITIES:

Represent our company with exemplary customer service skills

Interpret alarm signal activity and initiate accurate response

Dispatch appropriate emergency agencies as needed

Verification phone calls on alarm signals

Coordinate communications between premises representatives and authorities

Manage high volume of incoming/outgoing phone calls

Notify proper contacts of non-emergency signals

Handle incoming calls from customers, dealers, and technicians

Interpret alarm activity and events to responsible contacts

Enter account information and zone data at technicians’ request

Help troubleshoot issues with technicians and customers

Some clerical work

QUALIFICATIONS:

Excellent communication skills

Strong attention to detail

Computer literate

High school diploma or equivalent

18 years or older

Pass background check and drug test

Ability to walk up and down stairs

Earn $35,000-$45,000 annually.

We are currently hiring for ALL shifts. Both full-time and part-time positions available. Are you ready to have a meaningful job in which you can make a real difference in people’s lives? Do you want to start a career with great advancement potential? APPLY NOW and join the Vyanet Team!

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