Teller - Bend

Teller - Bend Downtown at OnPoint Community Credit Union
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We’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. OnPoint is the largest community‑owned credit union in Oregon, and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals.

We value enthusiasm, commitment to outstanding performance and the opportunity to truly make a difference.

• Responsible for exceptional member service, including eye contact, a welcoming greeting, thanking the member by name, expressing interest and willingness to help, energetic body language and tone, friendly comments, and ensuring members’ needs are fulfilled.
• Performs and documents over‑the‑counter transactions as identified in the teller habit pattern.
• Understands and determines acceptability of negotiable items and member identification.
• Identifies and addresses member questions and concerns to offer solutions.
• Listens for clues to identify cross‑sale opportunities; refers to appropriate staff members or opens product/service as appropriate.
• Assists with lobby management traffic to ensure members are helped promptly and feel welcome.
• Keeps informed on up‑to‑date financial services and tools offered by the Credit Union and educates members on new services and tools available to them.
• Maintains cash drawer and balances within guidelines established by the Credit Union.
• Able to assist or lift 50‑pound bags of coin; stands for extended periods of time as required (up to four hours at a time).
• Performs any additional duties as required by the Management Team.

• Ability to coordinate a variety of assignments simultaneously and prioritize work.
• Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.
• Proficient in counting cash, arithmetic, ten‑key and basic computer skills.
• Demonstrates a high level of member service, sales, interpersonal communication, problem‑solving, motivation to accomplish set goals, organization and self‑management skills.

• High School graduate or GED required.
• A minimum of 6–12 months prior teller experience within a financial institution, retail sales, or a customer‑service position involving cash handling required.
• Bilingual skills highly desired.

Hours of Operations:
Monday – Thursday 9 AM – 5:30 PM, Friday 9 AM – 6 PM, Saturday 9 AM – 1 PM.

Starting Pay: $22.00 per hour with no previous banking experience!

See what it is like to be a Teller at OnPoint:

Job Details:
Seniority level – Entry level;

Employment type

– Full‑time;
Job function – Finance and Sales;
Industry – Banking.

At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.

We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know.

We're dedicated to providing what's necessary to ensure a fair and inclusive experience.

We encourage referrals to increase your chances of interviewing at OnPoint Community Credit Union.