Advanced Practice Provider - Urgent Care

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:

Urgent Care APP REPORTS TO POSITION:
Clinical Division Director, Urgent Care DEPARTMENT:
St. Charles. Medical Group DATE LAST REVIEWED:
August 13, 2025 OUR VISION:
Creating Americas healthiest community, together OUR MISSION:
In the spirit of love and compassion, better health, better care, better value OUR VALUES:
Accountability, Caring and Teamwork DEPARTMENTAL

SUMMARY:

St. Charles Urgent Care Division provides urgent medical services to patients presenting primarily with Emergency Severity Indices (ESI) of 4 and 5 with some ESI level 3s as may be deemed appropriate. Patients who present requiring a higher level of care will be triaged and redirected as medically appropriate. The Urgent Care interacts collaboratively with primary care, emergency care and specialty providers within St.

Charles Health System, as well as other non-associated entities.

The St. Charles Urgent Care are staffed by physicians and Advanced Practice Providers (APPs) who are skilled in providing urgent and acute care. Requirements include the ability to work in a collaborative environment with providers to provide rapid and efficient care for minor emergencies and illnesses. Other duties may include performing basic physical exams such as sports physicals and occupational exams.

The ability to work efficiently and refer appropriately is crucial. The ability to stabilize patients who present needing a higher level of service while awaiting transport is required. The Urgent Care functions as a unified regional department and shifts will be rotated among current and future locations. Laboratory services and X-ray radiology services are typically integrated into the department. Providers should have emergency department, urgent care, or primary care experience with substantial acute care exposure.

Providers to follow a shift-based model with a base reconciliation of 1 FTE scheduled at 153 shifts per calendar year. Shifts are 12 hours in length. Shift counts will be adjusted accordingly by the providers FTE.

Providers are not expected to have call expectations in the Urgent Care; however, it is the expectation that 95% of all shifts will be covered due to call outs, unexpected absences, or any unfilled shift to ensure that clinics have proper staffing at all times.

Provider will render the Professional Services at such SCHS Facilities as may be directed by SCMG, and at such other facilities and locations as may be established by SCHS or SCMG from time to time. It is anticipated that the primary work locations will be as follows:

• St. Charles Urgent Care [ 61250 SE Coombs Place, Bend, OR]
• St. Charles Urgent Care [ 51781 Huntington Road, La Pine, OR]
• St. Charles Urgent Care [384 SE Combs Road, Prineville, OR]
• St. Charles Mountain Clinic [13000 SW Century Dr. Bend OR]

• Practice medicine within the scope of license, training and credentialing. Cooperate with other SCHS providers and caregivers to ensure optimal patient care.
• Assess, plan, implement and evaluate individual patient care while demonstrating expert knowledge of evidence-based, Urgent Care.
• Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies.
• Delivers first-rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, accurate, and courteous.
• Calculates dosages and orders medications accurately in accordance with SCHS policies and procedures for best practices for medication administration.
• Diagnoses and manages minor illness and injury including children; stabilization and appropriate transfer of patients requiring higher level of care; performs emergency patient codes per ACLS and PALS guidelines
• Repairs lacerations; incisions and drainage of abscesses and treatment of skin infections; diagnosis and initial management of fractures and dislocations; foreign body removal; ingrown toenail removal;…