Director, Ambulatory Pharmacy Services

Full-Time, Days Salary Range: $197,870 - $296,795 This position is eligible for a Relocation Bonus

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE:

Director – Ambulatory Pharmacy Services

Chief Pharmacy Officer

Pharmacy

August 2024

Creating America’s healthiest community, together

In the spirit of love and compassion, better health, better care, better value

Accountability, Caring and Teamwork

The St. Charles Health System Pharmacy provides a broad range of hospital and outpatient pharmaceutical care services to deliver high quality, effective, safe, reliable and affordable medication therapy for our patients.

The Ambulatory Pharmacy Services Director provides leadership and direction for all Ambulatory & Outpatient Pharmacy Services across the Health System. Specific duties include: maintaining standards for professional practice and regulatory compliance as well as overall responsibility for budgeting, staffing, performance, and operations. This position directly manages pharmacy leaders and caregivers.

• In collaboration with the Chief Pharmacy Officer develops and implements annual plan; including goals for service areas.
• Responsible for deployment of the strategic plan for ambulatory and outpatient pharmacies across the health system.
• Assures compliance with all policy, legal and regulatory requirements for pharmacy operations (FDA, DEA, Joint Commission, CMS, Oregon Board of Pharmacy).
• Oversees implementation of best practices for medication safety and outcomes.
• Responsible for the financial performance of outpatient pharmacies and programs including operational budget preparation, implementation, monitoring, and adjusting as necessary to meet financial goals and objectives.
• Responsible for design, implementation, and improvement of physical and process workflows to increase efficiency towards achievement of financial and patient care goals.
• Oversees the development and implementation of service-specific policies and procedures that guide and support the provision of evidence based clinical services across the health system.
• Monitors and directs controlled substance diversion prevention processes rles ambulatory and outpatient pharmacies.
• Directs pharmacy leaders in each service line, ensuring alignment to achieve standardization of practice, cost efficiencies and high reliability of services.
• In the absence of the Specialty Pharmacy Manager, acts as an alternate leader for the specialty pharmacy program and will assume responsibility for operations and services of the specialty pharmacy.
• Collaborates with Nurse, Provider, and other leaders to achieve quality and patient safety outcomes.
• Communicates effectively and maintains professional relationships with leaders, caregivers, medical staff, patients, and guests.
• Supports and participates in activities that promote professional growth and development.
• Creates, inspires, and implements a department culture aligned with St. Charles Health System’s vision.
• Engages teams and empower caregivers to improve their work and increase value to patients.
• Hires, leads, and coaches all direct reports; developing and maintaining a high-performance team that meets organizational and department goals.
• Monitors and ensures all direct reports are current with compliance and safety requirements.
• Implements and manages all organizational safety directives and goals.
• Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.
• Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department.
• Collaborates with teams…