Banquet Manager

Recruitment & Retention Specialist at Juniper Preserve

Ensures exceptional service to all members and resort guests by managing the banquet service for all special events and functions providing an excellent banquet experience. The banquet manager is responsible for coordinating the delivery of all banquet, food and beverage events held at the resort. Performs additional essential duties effectively and efficiently.

• Reviews scheduled banquet staff, assigns banquet staff functions, reviews BEOs and banquet menus prior to the scheduled event.
• Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.
• Checks room set-up prior to the event and meets with Chef to confirm quantities of food items and timing of food leaving the kitchen.
• Conducts random audits during functions to evaluate food and service and ensures that food is served at the appropriate temperature, food is placed properly on the table, sufficient food is available, up-sell opportunities are met, and audits revenue entries to ensure all charges are properly captured.

• Achievement of budgeted food sales, beverage sales, and labor costs.
• Achieve maximum profitability and overall success by controlling costs and quality of service.
• Maintains inventory of banquet china, cutlery, glassware, linen, and equipment.

• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Keeps the Food & Beverage Director fully informed of all personnel problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action which may be taken.

• Creates a warm and welcoming atmosphere for guests and employees.
• Upholds the standards and expectations of food and service quality set forth by Juniper Preserve.
• Maintains a favorable working relationship with all other company employees and purveyors to foster and promote a cooperative and harmonious working climate, which will be conducive to maximum employee morale, productivity, efficiency, and effectiveness.
• Stays readily available and approachable for all team members.
• Maintains a positive attitude and the flexibility to take on new and different tasks as assigned by the Food & Beverage Director.

• Must be capable of performing the position of Food Server and Bartender.
• Maintains organized and clean work area and performs daily, weekly, and monthly side work duties set by the Food & Beverage Director.
• Develops specific goals and plans to prioritize, organize, and accomplish work.
• Attends scheduled training seminars and department meetings.
• Performs all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of the position.
• Upholds the standards and expectations of food quality and production.
• Maintains a professional standard at Juniper Preserve including, but not limited to, appearance, interaction with members, associates, and guests of the resort, verbal discussions, and written correspondence. Does not discuss work-related issues with members and resort guests.

• Assist the Outlets Manager in monitoring and supervising staff in other outlets as needed when service takes place in the outlets.
• Able to effectively handle multiple tasks.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Availability to work weekends and holidays as needed to meet business needs.

To perform this job successfully, an individual must be able to perform each duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Must be dressed neatly and well groomed in company approved uniform at all times.
• Ability to work flexible schedules, to include weekend, holiday, and evenings as needed for the benefit of departmental coverage.
• Must be able to operate P.O.S.,…