System Analyst - Oracle ERP

Overview

If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal.

This position can be remote or hybrid work model based in Bend, OR, Boise, , Omaha, NE, Sioux Falls, SD and Great West Center in Billings, MT.

What’s Important to You

We know your career is just one aspect of a meaningful, complex, and demanding life. That’s why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.

• Accrue and use your paid time off (PTO) immediately - no waiting period - plus paid federal holidays in addition to PTO.
• To assist employees in paying down student loan debt, we will make monthly payments of $100 directly to eligible loan service providers on behalf of our employees until the loan is paid off.
• Our retirement plan is one of the best in the region, including a 6% employer match on your 401(k). Employees (including temporary) scheduled to work 20 or more hours per week are automatically enrolled day one.
• The health and happiness of the places we call home matter to us. Learn a little more about what we do for the communities we serve and why we want YOU to be a part of it.

We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for #Team First Interstate .

Develop, implement, enhance, document, and support the organization s most complex, multifaceted software applications, critical to the day-to-day functions of the bank. This position is responsible for serving as the primary contact between the vendor and business unit and will report to various levels of management across multiple divisions of the organization on the status of the systems, including any outstanding issues and successes.

Primary system responsibilities include Oracle Enterprise Resource Planning (ERP), Oracle Enterprise Planning and Budgeting (EPBCS) and Enterprise Data Management (EDM).

System Administration

• Monitor ERP system health and performance, ensuring high availability and reliability
• Ensure the reliability, performance, and security of our Oracle ERP environment.
• Manage integrations between Oracle ERP and other enterprise systems (e.g., CRM, HRIS, financial platforms)
• Research, test, schedule and deploy upgrades and releases while adhering to documented change management process and procedures
• Create and maintain system documentation including desktop procedures, end user procedures, system diagrams, Service Level Agreements (SLAs), Business Continuity Planning (BCPs), disaster recovery plans, user access audits and test plans
• Analyze, evaluate, and recommend system changes, configuration and enhancements based on business requirements of critical processes and applications and expertise related to system construction and areas of efficiency
• Independently make decisions based on mastery knowledge level of supported applications and related business processes
• Lead meetings and deliver presentations to small and large groups of various levels of management across the organization
• Gather, interpret, and report system performance issues to vendor, business unit(s) and management and document performance trends
• Establish performance measures, goals, and objectives for the software based on the business requirements
• Implement and maintain security protocols, user roles, and access controls
• Develop, test, and execute scripts to translate business requirements into system enhancements.
• Access relevant system servers and databases to develop and maintain business requirements.
• Stay current with new ERP and EPM technologies and features and provide recommendations for process improvements and automation.
• Provide support and troubleshoot issues for ERP and EPM applications
• Provide technical guidance and training to internal teams and end-users
• Work closely with Oracle support and vendors to resolve issues and implement best

System Development

• Collaborate with business stakeholders to gather requirements and translate them into functional specifications
• Develop reports and dashboards using ERP reporting tools, such as OTBI
• Ensure data…