Business/Operations Analyst
-
IT/Tech
IT Support, Data Analyst, Technical Support
Job Description & How to Apply Below
Business/Operations Analyst
Job Category:
Information Technology Time Type:
Full time Minimum Clearance Required to Start:
None Employee Type:
Regular Percentage of
Travel Required:
None Type of Travel:
None
We are seeking a Business Operations Analyst to work in a fast-paced Operations and Maintenance (O&M) environment as part of the IFAMS (Momentum) Business Operations team. This role involves supporting both technical and functional stakeholders and ensuring the continuity of day-to-day processing operations. The team handles scheduled and ad hoc requests, data fixes, Control-M batch cycles, annual close support, wave go-lives, and troubleshooting across the system.
Some evening and weekend work will be required to support operational needs.
- The ideal candidate will have strong hands-on functional and technical skills, production support experience, automation capabilities, and the ability to partner with cross-functional teams to maintain and improve operational workflows.
- Work with technical operations team to support batch processes, job monitoring, and maintenance activities.
- Work in a fast-paced IFAMS (Momentum) Operations & Maintenance environment supporting both technical and functional teams.
- Handle day-to-day O&M tasks including scheduled batch runs, ad hoc requests, data fixes, and problem resolution.
- Support annual financial close cycles, wave go-lives, and operational readiness activities.
- Write complex SQL queries to support reporting, validation, and troubleshooting activities.
- Develop and maintain Perl and Shell scripts for automation, file processing, and workflow improvements.
- Use Control-M or other scheduling tools to manage batch job setup, monitoring, and troubleshooting.
- Perform data validation, reconciliation, and file verification activities.
- Utilize Git Hub or similar version control systems for script and configuration management.
- Troubleshoot operational and technical issues across logs, job histories, and data flows.
- Use Jira, Agility, or similar tools for task management and issue tracking.
- Participate in Agile ceremonies and follow Agile workflow practices.
- Organize and track assigned work, ensuring timely completion of tasks.
- Develop and maintain Java code supporting operational tools or integration components.
- Work with Web Services, APIs, and FTP integrations for system connectivity and file transfers.
- Provide evening and weekend support as required for critical operations.
Required
- Strong SQL expertise with the ability to write complex and optimized queries.
- Hands-on experience with Perl and Shell scripting for automation.
- Experience with Linux navigation, troubleshooting, and basic server operations.
- Experience with Control-M or equivalent batch scheduling tools.
- Experience with Git Hub or other version control platforms.
- Strong analytical and troubleshooting skills with attention to detail.
- Experience with Agile methodologies and tools such as Jira or Agility.
- Basic experience with Java programming supporting operational utilities..
- Ability to work evening and weekend shifts as operationally required.
- Previous experience supporting the U.S. Department of Veterans Affairs (VA).
- Understanding of AI prompting and ability to work with tools like Copilot, Claude, and ChatGPT.
- 3+ years experience in technical operations, production support, or system operations roles.
- Experience working with Open Shift environments.
- Working understanding of Web Services, APIs, and FTP integrations
A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher…
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