Manager, Management

Salary Range: $102,000 to $150,000/year

This role is a remote/hybrid position that requires residence in Central Oregon with the ability to travel onsite regularly for meetings.

Benefits Manager

Reports to:

Senior Director of Human Resources

Department:
Human Resources

Date last reviewed:
November 2025

Vision:
Creating America’s healthiest community, together

Mission:
In the spirit of love and compassion, better health, better care, better value

Values:
Accountability, Caring and Teamwork

The Human Resources Department provides many services to our multi-hospital organization including recruiting, employee relations, labor relations, compensation and benefits management, information services, and on-boarding/off-boarding.

The Benefits Manager is responsible for the strategic design, administration, and ongoing management of St. Charles Health System’s comprehensive employee benefits programs. This includes oversight of the organization’s self-funded health plan and related programs to ensure cost-effectiveness, compliance, and exceptional service delivery. The Benefits Manager ensures that all benefit offerings align with the organization’s Total Rewards strategy and support the recruitment, retention, and well-being of our caregivers.

This position directly manages assigned caregivers.

• Oversees the administration of all employee benefit programs, including the self-funded medical plan, dental, vision, life, retirement, and wellness programs.
• Partners with the third-party administrator (TPA) and stop-loss carrier to monitor plan performance, manage claims costs, and ensure accuracy in plan administration.
• Leads the annual benefits renewal, plan design evaluation, and open enrollment process, ensuring timely and effective implementation.
• Analyzes claims trends, utilization data, and benchmarking results to recommend strategic changes and cost-containment strategies.
• Maintains oversight of vendor contracts and performance to ensure optimal service delivery and alignment with organizational goals.
• Ensures compliance with federal and state regulations including ERISA, ACA, HIPAA, COBRA, and IRS requirements.
• Manages required filings such as Form 5500, ACA reporting, and other benefit-related disclosures.
• Partners with internal and external auditors to ensure accuracy and adherence to regulatory and policy standards.
• Develops and delivers communication strategies that promote caregiver understanding and appreciation of benefits offerings.
• Use data analytics to evaluate the effectiveness of current benefits packages and identify opportunities for improvement.
• Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control.
• Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals.
• Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals.
• Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate.
• Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts and tools.
• Supports the vision, mission, and values of the organization in all respects.
• Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• May perform additional duties of similar…