Managing Partner
Listed on 2025-12-31
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Management
Business Management, Operations Manager
ABOUT RISE MODERN WELLNESS
Our mission is to empower transformative change through physical and mental well-being, creating a lasting positive impact on every person we serve. We’re not just another wellness center. Our purpose is to create meaningful connections with clients, impacting every aspect of their lives well beyond physical wellness. Every piece of equipment and every service we provide is simply a tool to support our deeper commitment: putting people first and making a real difference in the lives we touch.
OURCORE VALUES
- Give First: We operate with an abundance mindset, always pitching in for the greater good and supporting each other to win together.
- Always Learning: We are committed to continuous learning and personal development at every level, always seeking ways to improve.
- Own It: We take full responsibility for our results, focusing on solutions and positive change. If these values resonate with you, you’ll thrive here.
MANAGING PARTNER
As the Managing Partner, you’ll take true ownership of a growth-focused business. You’ll lead a team of 10-15 associates, manage daily center operations, and build and sustain a high-performing sales culture. You’ll be responsible for the entire client acquisition funnel, from first touch to long-term retention, and you’ll have the autonomy to shape culture and drive results as if this were your own business.
WHATDOES THIS ROLE LOOK LIKE DAY TO DAY?
- Lead, coach, and inspire a team to consistently achieve and exceed sales and service goals, fostering a culture of excellence, recognition, and accountability.
- Recognize, reward, and develop team members using provided budgets and creative incentives; celebrate wins and coach through challenges.
- Recruit, hire, onboard, and train top talent, ensuring every team member is aligned with our values and performance standards.
- Provide ongoing coaching, feedback, and staff evaluations to elevate performance and maintain a cohesive, motivated team.
- Drive the overall performance and growth of the business, taking full ownership of results and accountability for team and client outcomes.
- Own the client journey from lead generation and nurturing to appointment conversion, sales, and long-term member care—turning every interaction into a lasting relationship.
- Set the tone for a high-energy, client-obsessed environment—modeling exceptional service, genuine care, and going above and beyond for every client.
- Oversee all daily operations, including scheduling, payroll, facility maintenance, inventory, and HR functions, ensuring smooth and efficient center management.
- Become an expert in all center services and systems; operate, troubleshoot, and train others on service delivery and CRM platforms (Zenoti experience a plus).
- Handle customer complaints and operational challenges with urgency, professionalism, and a solutions-first mindset—always making things right for the client.
- Execute corporate programs and initiatives, adapting them to fit the unique needs of your team and clients.
- Drive client reviews, testimonials, and contribute to a vibrant social media presence that reflects our brand and values.
- Relentlessly pursue improvement, innovation, and growth—never settling for “good enough” and always seeking new ways to elevate the business.
- A natural leader who treats the business as your own and thrives in a performance-driven environment.
- Excited, hungry, and fired up to build, innovate, and push for excellence every day—not someone who is content with the status quo.
- Experience managing sales-focused teams in boutique fitness, wellness, aesthetics, or other member-driven spaces (brands like Hand & Stone, Massage Envy, Orange Theory, etc.).
- Proven ability to turn foot traffic, call-ins, DMs, and digital leads into lasting client relationships.
- Strong background in coaching teams to hit and exceed sales targets.
- Highly organized, decisive, and action-oriented.
- Comfortable interpreting real-time data to make confident decisions that drive growth and client outcomes.
- 3+ years in a sales-focused manager or general manager role, ideally in high-volume, performance-driven centers.
- Have a leadership…
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