Metro South Interior Operations Supervisor

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Metro!Metro is dedicated to shaping a better future for the greater Portland region. The work the people of Metro do every day benefits the lives of the people who live here, today, and tomorrow.

Metro’s Waste Prevention and Environmental Services (WPES) department is looking for an Interior Operations Supervisor to join the team at the Metro South Transfer Station. This role leads the transfer floor, where employees guide customers into unloading bays and recover and sort materials. You will be the main link between exterior operations and production, matching customer arrivals with open bays and incoming material with processing capacity.

You will report to the Operations and Production Manager and supervise the Transfer Station Leads, Transfer Station Technicians and Transfer Station Attendants assigned to the transfer floor. This is a great opportunity for an experienced supervisor who thrives on a busy floor and likes finding better ways to work.

• Hire, train, assign and supervise Transfer Station Leads, Transfer Station Technicians and Transfer Station Attendants, including setting expectations, evaluating performance and coaching employees.
• Manage attendance and coverage and carry out supervisory responsibilities consistent with Metro policies and applicable collective bargaining agreements.
• Deploy employees across unloading bays, spotting (guiding customers into position), material recovery and other floor functions.
• Adjust assignments throughout the day as customer volumes, material flow, staffing, production capacity and safety conditions change.
• Manage the use and availability of unloading areas and monitor bay capacity and operating conditions.
• Coordinate spotting and customer movement on the transfer floor, adjusting operations to keep customers and materials moving safely and efficiently.
• Oversee material movement, recovery and sorting so recoverable and other designated materials are identified and directed to the right place.
• Keep unloading bays and operating areas safe, orderly, clean and available, coordinating a response when facility, equipment or operating conditions affect capacity.
• Share bay availability and floor conditions with the Exterior Operations Supervisor, working together to regulate customer flow and prevent congestion.
• Work closely with the Production Supervisor to align incoming material volumes with pit, compaction, loading and outbound capacity and avoid bottlenecks.
• Identify hazards and respond to incidents and emergencies, making sure employees follow safety procedures, standard operating procedures and work rules.
• Look for ways to improve customer flow, service, safety and operating practices.

• Strong commitment to safety and knowledge of safe work practices for transfer floor and material-handling operations.
• Knowledge of transfer station, solid waste, material handling, industrial, logistics or similar operations.
• Knowledge of material flow and recovery practices, including how to identify recoverable and designated materials.
• Understanding of how to move customers and vehicles safely through an active industrial environment.
• Supervisory skill in planning and organizing work, training employees, coaching and evaluating performance.
• Ability to assess floor capacity, material volumes and operating constraints and adjust staffing and assignments as conditions change.
• Ability to recognize capacity constraints early and coordinate adjustments with exterior operations and production, whose priorities change throughout the day.
• Sound judgment, problem-solving and conflict-resolution skills and the ability to make independent decisions.
• Clear, direct and respectful communication with…