Program Manager for Peer, and Outreach Services

The Program Manager is a leadership position responsible for the overall quality, compliance, growth, and sustainability of assigned substance use disorder programs, with a specific emphasis on the development, integration, and expansion of hospital outreach and peer-delivered services. This role provides strategic oversight of hospital outreach services, peer-delivered recovery support services, and all SUD housing programs located within Crook, Deschutes, and Jefferson Counties.

Full-time

The Program Manager is a leadership position responsible for the overall quality, compliance, growth, and sustainability of assigned substance use disorder programs, with a specific emphasis on the development, integration, and expansion of hospital outreach and peer-delivered services. This role provides strategic oversight of hospital outreach services, peer-delivered recovery support services, and all SUD housing programs located within Crook, Deschutes, and Jefferson Counties.

The Program Manager provides program-wide leadership, including clinical oversight, personnel management, peer workforce development, regulatory compliance, fiscal stewardship, and community partnership building. A central focus of this role is to build, train, support, and expand a robust outpatient peer workforce that complements clinical services, enhances engagement, and improves outcomes for individuals seeking recovery services. The Program Manager ensures peer services are delivered in alignment with trauma-informed, harm-reduction, and recovery-based principles while meeting all applicable Oregon Administrative Rules and organizational standards.

• Bachelor degree behavioral health field preferred plus three (3) years of paid, full-time SUD experience, including at least one (1) year in an administrative or supervisory role; or field plus four (4) years of paid, full-time SUD experience, including at least one (1) year in an administrative or supervisory role; or High School Diploma (or equivalent) plus (5) ears of paid, full-time SUD and withdrawal management experience, including at least one (1) year in a supervisory role.
• Applicants who are in recovery from a substance use disorder must have maintained a minimum of two consecutive years of recovery at the time of hire.

• Current CADC-II required
• Must maintain a valid Oregon Driver License or ability to obtain one upon hire and be insurable under the organization’s auto liability coverage policy (minimum 21 years of age and with no Type A violations in the past 3 years, or three (3) or more Type B violations) and must have a reliable vehicle with adequate insurance to travel as needed.

• Bilingual in English/Spanish is preferred.
• Bachelor’s or Master’s degree in Behavioral Health.

Experience supervising or developing peer support programs

• Provides overall leadership and accountability for program operations, service quality, peer program and staff performance, client outcomes, and regulatory compliance in Crook, Deschutes and Jefferson counties.
• Hires, trains, supervises, evaluates, and manages the performance of assigned staff in accordance with Best Care policies and applicable employment law.
• Fosters a recovery-oriented culture that values lived experience, promotes ethical practice, and supports effective collaboration across the company.
• Leads the development and expansion of peer delivered services across SUD programs to provide accessibility, engagement and continuity of care.

• Establish and implement housing program policies and procedures ensuring consistency…