Trainer,Marketing Job Bend area,Oregon USA,Marketing / Advertising / PR

We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

The Marketing Trainer is responsible for the delivery of marketing training related programs throughout Oregon, including the Oregon Coast, Portland Metro, and Central Oregon. This role delivers training for both new hire marketers for in‑house marketers, virtual marketing and existing marketing reps for the assigned area. The trainer will facilitate core programs and initiative‑driven programs, while partnering with the site marketing leadership team and sales leadership teams to ensure efforts meet and exceed budgeted marketing goals.

The Marketing Trainer is also responsible for providing weekly trainings for underperforming associates, working shifts if needed at the marketing desk to ensure tour flow expectations are met. This position is hands‑on. The right candidate will have a strong partnership with the marketing managers and directors to ensure performance standards are met. This role will become the SME’s (subject matter experts) for the Journey system and will assist with managing usage and training.

Trainers also will be promoting site and corporate contests, promotions, as well as Club Elite. There will be a partnership with the site sales trainer to coordinate on new tools, rollouts, presentations, and drive consistency in message from the marketer to the sales floor. This role, in partnership with the marketing managers and directors, will ensure the marketing team is compliant with all required trainings and quality assurance audit standards.

Essential

Job Functions

Conducts new employee marketing training through the first 90 days of production and initiative‑driven programs. Focus is on product knowledge, effective marketing strategies, customer service, quality, compliance, and productivity. Utilizes company training program called Passport Blueprint as the main source to conduct training courses. Work side‑by‑side with new hires at their marketing locations after graduating from the training class. Travel is a requirement.

Partner with site marketing leadership and recruiting to assess new‑hire onboarding and performance of new hires, ensuring that new hires are achieving expected performance levels at or above the budgeted threshold within 90 days. Also assess broader opportunities relating to current marketing associate performance, marketing processes and a desired follow through to affect and implement positive change. Supports the performance management process by providing weekly trainings to any underperforming marketer.

Tracks marketer performance and runs reports to be utilized for performance management purposes.

Serves as an active marketing partner working shifts at each location to support operations (if not in training class). Inspects processes and presentation quality at marketing locations. Helps ensure QA audit standards are maintained and required courses are consistently maintained. Provides coverage, if needed, at tour reception to greet guests and inspect quality of tour flow.

Partner with the site sales trainer(s), marketing and sales leaders to create consistent presentation, tools, rollouts and processes. Ensure a consistent experience from marketing to the sales floor.

Assist with recruiting talent and building a strong pipeline for future needs.

Scope/Financial Responsibility

Describe quantifiable measures that will help define the value of the position. Examples include size of budget, business metrics, etc. Also, describe the impact on revenue, profit or expenses by stating activities that could affect financial results of the site.

Cost savings on recruiting and hiring due to increased employee retention.
Incremental increase in tour flow due to structured,…


Increase/decrease your Search Radius (miles)



Job Posting Language

Trainer, Marketing