Community Manager

Community Manager – Cascade Management, Inc.

Location: Bend, OR

Pay Range: $20.00/hr - $30.00/hr

Base Pay Range: $20.00/hr - $30.00/hr

About Us: Cascade Management, Inc. and its principals began providing property and asset management services in 1974. We continue to manage the majority of properties from our original portfolio, which has grown substantially over time. Through our growth, the commitment to our properties, owners and employees remains fundamental to our values. Our Service Model represents the most important behaviors and actions to ensure a stakeholder interaction is positive every time.

• Schedule: Monday-Friday (8am-5pm)
• Hours: 40 Full Time
• Location: Bend, OR
• Properties: Legacy Landing & Daggatt Townhomes
• Property Type: Tax Credit
• Rent Benefit: No
• Benefits: Medical, Dental, Vision, Rx, PTO, 11 Paid Holidays, Short- & Long-Term Disability and Life Insurance, Employee Assistance Program, Accident/Cancer Plan, Medical and Dependent Care Flex Benefit

The Community Manager is responsible for the day-to-day operations, physical assets, and maximizing the financial returns of assigned property. Responsibilities include coordinating business operations of HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws and company policies.

• Implement strategies for enhancing the value of the assets.
• Process rent increase notices, track and implement when scheduled.
• Track and reconcile properties' Accounts Receivables.
• Approval, issuance, and timely processing of unpaid and late rent notices.
• Recommend improvements to company policies, procedures, and practices.
• Communicate with Supervisor regarding overall function of the property.
• Handle resident evictions and preparation of appropriate notices.
• Collect rents, maintain petty cash, ensure proper accounting and make deposits in a timely manner.
• Log and collect late charges, NSF, and other charges.
• Deliver rent increase notices to residents.
• Manage all property staff with guidance from Portfolio Managers.
• Promote harmonious relations among tenants, employees, owners, and the local community.
• Maintain a pleasant, helpful manner at all times.
• Complete and submit timely weekly reports; maintain neat and legible records at all times.
• Assist Portfolio Managers in preparing for property inspections.
• Perform daily property inspections to ensure visual appeal of property and maintain hazard-free conditions.
• Maintain organized file system for resident information.
• Work with Maintenance Technician to manage vendor selection and relations to ensure quality performance.
• Implement CMI's policies as found in the Operations Manual.
• Ensure compliance with applicable federal and state regulations associated with business operations.
• Transfer over/under‑housed residents by moving residents to properly sized housing unit as approved by compliance department.
• Maintain waiting list files of eligible applicants and files of removed/rejected applicants.
• Show apartments, accept applications, and screen applicants (verifying and certifying each resident's income).
• Ensure that the highest possible occupancy is maintained through continuous outreach efforts and advertisements.
• Respond to resident complaints.
• Understand rental agreement and residency policies and be able to explain them to residents.
• Maintain regular and reliable attendance during scheduled hours.
• Perform other duties as assigned.

Education: High school diploma or GED and 1 to 3 years Tax Credit, HUD and/or affordable housing experience preferred.

Certificates, Licenses, and Registrations: Valid Driver's License and insurance is required.

Language

Skills:

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical

Skills:

Ability to add, subtract, multiply, and divide; compute rate, ratio, and percent; draw and…