Restaurant Operations Manager

The regional Oregon based Restaurant Operations Manager is a hands‑on operational leader responsible for strengthening, stabilizing, and optimizing multiple independently operated restaurant and tavern locations throughout Oregon, including Central Oregon, Eugene, and Portland. This role serves as a strategic and operational partner to existing managers and ownership teams, providing on‑site leadership, training, structure, and process improvement to maximize each location's performance.

The primary objective of this position is to enter a location, assess operational opportunities, implement sustainable systems and Standard Operating Procedures (SOPs), develop leadership and team capabilities, improve financial and operational performance, and create long‑term stability. Once a location is operating successfully and independently, the Regional General Manager transitions to the next property in need of support.

This is not a replacement for existing management. Rather, this role serves as a temporary operational catalyst, working alongside current managers and owners to build strong foundations and ensure lasting success.

• Assess restaurant and bar operations to identify opportunities for improvement.
• Develop and implement operational standards, SOPs, and best practices.
• Build sustainable systems that improve efficiency, consistency, and guest satisfaction.
• Evaluate staffing structures and workflows to ensure locations are operating effectively.
• Create action plans with measurable goals and timelines for improvement.

• Coach teams on service standards, food and beverage operations, staff accountability, and guest engagement.
• Foster a culture of accountability, professionalism, and continuous improvement.
• Mentor location leadership teams to confidently manage operations independently.
• Support underperforming or transitioning locations by establishing operational structure and consistency.
• Improve execution around labor management, scheduling, inventory controls, cash handling, and compliance.
• Analyze operational and financial performance metrics and develop improvement strategies.
• Monitor progress toward operational goals and adjust plans as needed.
• Ensure locations are positioned for sustainable success after support is transitioned back to local management.

• Collaborate closely with owners, general managers, and administrative leadership teams to align on goals and expectations.
• Serve as a trusted advisor and operational resource across multiple properties.
• Build positive working relationships that encourage buy‑in and long‑term adoption of operational improvements.

• Travel frequently throughout Oregon, including Central Oregon, Eugene, Portland, and other company locations.
• Prioritize support efforts based on business needs and operational opportunities.
• Remain flexible and responsive to changing business conditions and location needs.

Success in this role requires a hands‑on leadership approach. The individual filling this position must be willing and able to consistently step into frontline operational roles as business needs require. This includes actively performing the duties of the team members they supervise, whether in food service, bar operations, customer service, event execution, maintenance, cleaning, or other operational functions.

• 5+ years of progressive restaurant, bar, hospitality, or multi‑unit management experience.
• Demonstrated success leading restaurant or bar operations and developing high‑performing teams.
• Experience in creating and implementing operational systems, SOPs, and training programs.
• Strong understanding of labor…