Bakery/Deli Clerk
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Prepare bakery and deli items per customer requests using proper equipment.
- Offer product samples to help customers discover new items or inquire about products.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products and correct portions to prevent shrinkage.
- Recommend bakery or deli items to ensure customer satisfaction.
- Use bakery equipment such as refrigerators, freezers, slicers, and ovens according to guidelines.
- Prepare foods following food safety and temperature logs.
- Measure, prepare, and mix ingredients according to recipes using appropriate utensils and equipment.
- Label, package, and inventory ingredients and merchandise.
- Check product quality and review "sell by" dates.
- Properly operate kitchen equipment like stoves, scales, fryers, and steamers.
- Maintain stock and inventory levels, and report discrepancies.
- Understand store layout and locate products for customers.
- Stay updated on current promotions and product knowledge.
- Maintain proper temperatures in cases and coolers, and log temperatures.
- Create a welcoming environment for customers and promote trust among associates.
- Adhere to food safety regulations and safety procedures.
- Inspect and maintain equipment, reporting any issues.
- Report accidents involving customers or employees.
- Work cooperatively in a high-paced environment and manage conflicts appropriately.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance as needed to resolve issues.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodations.
Minimum Position Qualifications:
- Customer service skills
- Effective communication skills
- Basic math knowledge
- Ability to obtain a food handler's permit upon employment
Experience:
- Customer service skills
- Bakery or deli experience
- Retail experience
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. We serve customers across Oregon, Washington, Idaho, and Alaska. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees. We offer opportunities for growth and development, whether part-time or full-time.
What You’ll Receive From UsOur benefits include healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.
Additional Details- Seniority level:
Entry level - Employment type:
Part-time - Job function:
Management and Manufacturing - Industries:
Retail
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