Wireless Retail Sales Associate

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Metro by T-Mobile by Spiked Wireless

Full-time position

Compensation:
Metro by T-Mobile Wireless Retails Sales Reps for Spiked Wireless can make more than $20.00 per hour including base pay and commissions earned on all personal sales. Full‑time employees also receive additional benefits.

Spiked Wireless, an authorized retailer for Metro by T-Mobile has immediate openings for Metro by T-Mobile Wireless Retail Sales Representatives. We are looking for passionate, competitive, and friendly people to join our retail teams. As a Metro by T-Mobile Wireless Retail Sales Representative, you will represent the Metro brand and meet with our amazing customers and guide them through the phone and accessory buying process.

In this role, you will work with your team to meet both your personal and company goals!

If you are looking for an opportunity where your hard work and dedication will be appreciated and rewarded financially, then you owe it to yourself to apply with Spiked Wireless todayp>

• Strong hourly compensation coupled with a generous commission program that allows you to make more than $20.00 per hour (all‑in).
• Get paid the first week with our Tap Check program – an on‑demand pay service where you can dictate how and when you get paid.
• Discounts on Metro by T-Mobile phone plans and accessories.
• Chances to win cash and prizes with frequent and fun sales contests.
• Constant training and opportunities for advancement.
• Cool Metro by T-Mobile uniforms and swag.

• Approach every customer that walks through the door with a goal of understanding their needs by asking good questions and listening.
• Exceed monthly revenue sales goals through acquiring new customer accounts, maximizing existing customer accounts to identify revenue opportunities, and excelling in quality metrics.
• Participate in marketing efforts to solicit new business, including but not limited to outbound calling, community involvement, outreach programs, and promoting the brand inside and outside the store/retail location.
• Be a team player, open-minded to learning new things, and always treat customers and co‑workers the way you'd like to be treated.
• Work with store management in opening and closing, including but not limited to cash handling, inventory count, and deposits as governed by operations control standards.
• Be professional and confident in what you're selling by utilizing all tools that management provides to continually improve your knowledge of the products we offer and our phone's features.
• Maintain complete integrity, be highly dependable, show up on time every day, avoid bringing personal problems to work, and help keep the store clean and organized.

• 1+ years of sales experience (preferred), ideally in the wireless telecommunications industry.
• At minimum a high school diploma or GED.
• Excellent verbal communication skills.
• Professional, energetic, optimistic, confident, and with a winning attitude.
• The ability to multi‑task and work with teammates.
• Enjoy helping others and extremely friendly.
• Good decision‑making skills and the ability to think on your feet.
• Be coachable and willing to coach others.
• Bilingual is a plus.
• Must be at least 18 years of age, legally able to work in the United States, have reliable transportation, and be willing and able to undergo a background check.
• Must be able to work nights and weekends.

Spiked Wireless is an authorized retailer for Metro by T-Mobile, one of the nation’s fastest‑growing wireless service brands. In July of 2013, we opened our very first store. Today, we have grown to 110+ locations in 7 states! Our mission is to proudly over‑serve the under‑served. Our employees achieve great things by sticking to our core values of being compassionate, accountable, respectful, excellent, and service above self.

Spiked Wireless is an Equal Opportunity Employer and does not discriminate in employment on the basis of race, color, religion, creed, national origin, ancestry, sex/gender (including pregnancy, childbirth, breastfeeding/lactation, and related medical conditions), age, disability, genetic information, sexual orientation, gender identity or expression, citizenship status, military/veteran status, and any other characteristic under applicable federal, state, or local law.