Cannabis Consultant - Bend
Listed on 2026-01-02
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Retail
Retail & Store Manager, Customer Service Rep
Overview
The Cannabis Consultant position is assigned the responsibility of educating customers on cannabis and cannabis related products, completing sales transactions, while maintaining customer service. Cannabis Consultants must ensure that they are following company policies and procedures while adhering to state compliance and sales practices.
Responsibilities- Adhere to all company security policies and procedures.
- Stay knowledgeable on all existing and new inventory and accessories in store and on the market.
- Educate yourself on strain genetics, effects, and various methods of consumption.
- Educate customers on products so they’re able to make an educated decision based on their needs.
- Maintain a clean work area throughout the dispensary.
- Answer phones and provide product information verbally.
- Handle cash properly (i.e., balancing drawer, basic math skills for proper change allocation).
- Adhere to all state and local Medical and Recreational Cannabis laws.
- Complete tasks delegated by the supervising manager.
- Ability to transition throughout any area in store fluidly for coverage as needed.
- Report all variances immediately to the General Manager.
- Comply with all HR policies including confidentiality and non-disclosure.
- Establish and maintain effective relationships with peers, team and management to communicate effectively and implement solutions.
- Uphold the company standard as a leader and an example of how one is supposed to perform.
- Experience or interest in cannabis products and customer service.
- Ability to educate customers on products, inventory and policies.
- Strong communication, multitasking, and basic math skills for cash handling.
- Knowledge of compliance requirements related to state and local cannabis laws.
- Ability to work collaboratively with team members and management.
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