Service Center Supervisor- Eurofins Drinking Water and Wastewater West, Bend

Eurofins Scientific is a network of independent companies providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.

Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

With over 50 laboratories and more than 40 service centres nationwide, Eurofins Environment Testing provides full-service environmental analysis across all 50 states. Our network supports public and private clients—including DoD, DOE, and municipalities—through robust logistics and continuous investment in people, technology, and infrastructure. We offer comprehensive testing for air, water, soil, sediment, tissue, and waste, covering a wide range of analytes including PFAS, metals, VOCs/SVOCs, dioxins/furans, radiochemicals, and more.

Eurofins Drinking Water and Wastewater West is seeking a Service Center Supervisor to join our team in Bend OR!

• Oversee all activities and employees of the location

• Project management of all received samples and projects as needed

• Analyze microbiology and inorganic testing on potable and non-potable water samples

• Perform monthly environmental testing (water, surfaces, air) and annual calibrations

• Receive and log potable water and non-potable water samples from clients

• Create microbiological and chemical projects and reports and corresponding invoices

• Prepare various media types for sample analysis

• Submit all compliance drinking water to Oregon State Heath Authority and EPA as needed

• Answer and respond to all client correspondence via phone and email

• Schedule all equipment calibration and maintain diligent records

• Schedule all sample collections performed by the location

• Consult public on testing and sampling procedures

• Consult water systems and utilities on testing and sampling procedures

• Maintain laboratory supply inventory

• Maintain all SOPs and training documents

• Maintain all NELAP certification requirements including but not limited to: proficiency testing, internal audits, logbook audits, on-site audits by accreditation body and audit responses

• Act as onsite Quality Control Officer

• Maintain and organize clients chemical and sampling schedules along with bottle orders and personalized CoCs.

• Ability to analyze samples on weekends, holidays and on call, as needed

• Associate's degree in chemistry, microbiology, biology, environmental science, or a related physical, chemical, or environmental science discipline required. Candidates must have:

• A minimum of 16 semester credit hours in chemistry and at least two (2) years of experience performing environmental chemical analyses , and/or

• A minimum of 4 semester credit hours in general microbiology and at least one (1) year of experience performing microbiological analyses , including drinking water microbiology testing.

• 2 years customer experience preferred

• Aseptic technique

• Excellent customer service

• Reliable, timely and punctual

• Multitasking with strong time management

• Work within strict time requirements of microbiology tests

• Excellent documentation, computer and organization skills

• Must be able to communicate effectively with lab personnel and clients

• Previous knowledge of environmental testing and compliance…