Mgr-Office
Listed on 2026-11-06
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Mgr-Office
Bennington, VT
JOB CATEGORY: CSC Support Management
POSITION TYPE:
Regular Full-Time
Overview
Responsibilities:
- Manage the CSC office function, which may include running reports, payroll, scheduling employee training and handling office supplies and equipment
- Design and implement efficient office processes and procedures
- Ensure efficient execution and compliance of processes and procedures, which may include customer account and billing processes, credit and collections, bank deposits, petty cash, fuel inventory, and general delivery and service
- Recruit, manage and train Customer Service Representatives ensuring maximum productivity, customer satisfaction and compliance
- Resolve customer complaints, research complex customer issues and monitor Customer Service team call transactions
Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
- Medical, dental, and vision (eligibility after just 30 days of employment)
- Paid time off that increases with tenure
- A 401(k) with company match and immediate vesting
- A new employee training program and many opportunities for continued learning and career development
- Disability and life insurance
- Employee recognition program
- Generous tuition assistance program
- Propane discounts
For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit:
Starting salary: $58,000 per year
Qualifications:
- Minimum of 3 years of related experience
- High School diploma or GED (Associate's Degree preferred)
- Advanced customer service skills including experience dealing with complex customer service issues
- Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports
It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future!
Applications will be accepted until the position is filled.
As part of our pre-employment hiring process, background checks and drug screens are performed.
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. As an Equal Opportunity Employer, we consider all applicants for employment without regard to an individual's age, sex, sexual orientation, gender identity, race, color, creed, religion, national origin or ancestry, citizenship, marital status, familial status, physical or mental disability, handicap, military or veteran status, genetic information, pregnancy, or any other category protected under federal, state or local law, regulation, or ordinance.
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