Registered Nurse RN Bridge to Primary Care Clinical Coordinator

BASIC PURPOSE OF THE JOB:

• The RN Bridge to Primary Care clinical coordinator partners with primary care providers, the patient/family, and their care team to assist and navigate high risk, complex, and chronic care patients across the care continuum.
• Navigates the continuum of care by serving as a clinical resource, assisting with access issues, coordinating transitions with providers and the patient.
• Responsible for oversight of clinical staff and nursing care delivery, quality of care, regulatory compliance, clinical staff professional development and peer review.
• Collaborates with medical providers, patients & families, community partners and stakeholders.
• Performs timely and accurate information collection, appropriate care advice/clinical care delivery including accurate dispositioning, and comprehensive documentation.

• Minimum Education:
  • Graduation from an accredited school of nursing required.
  • Bachelor’s of Science in Nursing strongly preferred.
• Minimum
  
  Work Experience:
  
  
  • Prior clinical nursing experience required.
  • Care coordination and transitions of care experience strongly preferred.
  • Primary care or emergency department triage background or call center experience helpful.
  • Candidates with experience in customer service within the health/medical industry.
  • Minimum of 3‑5 years successful RN practice with adult and pediatric populations required.
• Required Licenses/
  
  Certifications:
  
  
  • Unencumbered RN license in VT, NY, and MA required.
    • Ability to obtain a valid Vermont State Registered Nursing License by date of employment required, NY & MA to follow.
    • Health Care Provider BLS certification required within 90 days of hire.

• Ability to maintain valid Registered Nurse license required.
• Knowledge of Vermont, New York, & Massachusetts Nurse Practice Act required.
• Ability to maintain current Health Care Provider BLS certification required.
• Ability to successfully complete annual mandatory education requirements in accordance with educational policies.
• Ability to utilize the nursing process in providing patient care required.
• Ability to effectively document patient information and the nursing process required.
• Knowledge of and ability to apply the principles of evidence‑based nursing care required.
• Ability to demonstrate necessary competencies for specific jobs required.
• Ability to participate in departmental QI activities required.
• Ability to consistently display professional, ethical standards of care consistent with SVMC Nursing Magnet designation required.
• Must be familiar with staffing and scheduling, patient flow and placement, and staffing ratios, acuity systems and nursing skill mix.
• Knowledge of team members' roles, scope of practice and responsibilities required.
• Ability to work in a fast paced, multi‑tasking medical office required.
• Strong written, verbal communication, excellent teaching, customer service skills.
• Detail oriented, strong documentation skills, clinically astute.
• Possess critical thinking skills and be able to problem solve independently.
• Familiarity with community resources and hospital processes, structure and function.
• Ability to carry clinical and technical skills across various clinical situations.
• Understands and is able to coordinate a variety of care‑providers and schedules to maximize the patient and family experience.
• Effective relationship management, shared decision making, and structural empowerment.
• Complex program/project planning, implementation and evaluation.
• Knowledge of departmental/organizational emergency preparedness plan & procedures required.
• Ability to effectively use the SVHC intranet to access & implement the policies, procedures, protocols, and job aides required.
• Ability to effectively operate a variety of Microsoft Office, Outlook, Meditech HIS, Athena EHR, and phone system software required.

• Area of Interest: Nursing
• Pay Range: $30.00-$34.00
• Work Status: 8A to 5P
• Employment Type: Full Time
• Job : 6041

Dartmouth Health is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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