Quotes & Sales Support

Position Overview

We are seeking a technically proficient and detail-oriented Applications Specialist to support the application of emergency lighting systems in commercial environments, including exit signage, egress illumination, inverter-based emergency power systems, and UL 924/1008 transfer devices.

This role is responsible for interpreting electrical designs and specifications and translating them into code-compliant, application-specific solutions that ensure proper system performance during both normal and emergency power conditions. The position operates at the intersection of life safety systems, electrical distribution, and lighting control environments.

The ideal candidate understands how emergency lighting systems function within controlled lighting infrastructures, including how inverter systems and transfer devices interact with lighting controls. This role does not involve controls integration or programming but requires the ability to evaluate system compatibility and operational behavior.

• Develop accurate, timely, and technically sound quotations based on electrical drawings, specifications, and project requirements
• Interpret one-line diagrams, panel schedules, and control intent to define system scope and performance criteria
• Apply and ensure compliance with NFPA 101, NEC, IBC, UL 924, and other applicable codes and standards
• Evaluate system operation under normal and emergency power conditions, including egress illumination requirements
• Support application and selection of emergency lighting inverters, transfer devices, and exit/egress lighting equipment
• Assess the interaction between lighting control systems and emergency power systems, as necessary
• Identify design gaps, conflicts, and compliance risks within project documentation
• Prepare technical proposals, submittals, and supporting documentation
• Collaborate with internal engineering, sales teams, and external stakeholders to validate system design and application
• Provide technical guidance on system behavior, code compliance, and product application
• Support pre-sales efforts through technical analysis and solution development
• Deliver application-level technical support, including troubleshooting of inverter-based and transfer system performance
• Support customer-facing technical discussions, presentations, and product training, as needed
• Ensure order accuracy and alignment with specified system requirements
• Engage with customers and internal teams to clarify project requirements and ensure proposed solutions align with application needs
• Own technical issues through resolution, coordinating with engineering and operations as needed
• Maintain awareness of product capabilities and application considerations to support practical, cost-effective solutions

• Minimum 3+ years of experience in electrical/lighting applications, technical sales support, or system design
• Strong understanding of electrical systems, circuitry, and power distribution
• Ability to read and interpret electrical drawings and specifications
• Working knowledge of NFPA 101, NEC, and IBC
• Strong analytical and problem-solving skills
• Effective verbal and written communication skills
• Proficiency in Microsoft Office and CRM systems

• Experience with emergency lighting systems, inverters, or transfer devices
• Familiarity with UL 924 and UL 1008
• Understanding of commercial lighting control system operation
• Experience supporting engineers, contractors, or distributors
• Familiarity with ERP systems (SAP preferred)
• Demonstrates a strong customer service orientation, with a focus on responsiveness, professionalism, and solution-focused support
• Works effectively both independently and as part of a team, adapting to changing priorities and project demands
• Maintains a high level of attention to detail and organizational discipline across multiple projects
• Demonstrates strong follow-through, ensuring tasks and issues are completed accurately and on time
• Communicates clearly and collaborates effectively with internal teams and external stakeholders
• Approaches work with accountability, reliability, and a sense of ownership
• Exercises sound judgment and remains composed in a fast-paced, deadline-driven environment

• Consistently produces accurate, compliant, and actionable work
• Effectively evaluates system performance and application compatibility
• Builds trust with internal teams through reliability and technical credibility
• Identifies and resolves issues…