Lead Product Quality Chemist

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy.

Together, we pursue a shared mission to create a more sustainable future.

The North America Product Quality team safeguards the integrity of Veolia’s chemical portfolio through rigorous quality assurance, continuous process improvement, and proactive incident resolution. We serve as a critical technical resource for the Supply Chain, leading initiatives in supplier assessment, manufacturing optimization, and product scale-up. Furthermore, our team drives innovation and operational excellence by providing deep analytical expertise, validating QC specifications, and conducting comprehensive manufacturing capability assessments.

The Lead Product Quality Chemist serves as a strategic technical leader within the North America Product Quality team, responsible for optimizing laboratory operations and driving continuous quality improvement. This role integrates advanced analytical chemistry expertise with operational oversight to ensure adherence to rigorous quality standards, mentor laboratory personnel, and execute cross-functional initiatives that support Supply Chain goals and long-term business objectives.

Key Characteristics:

Technical Proficiency & Analytical Expertise

This role requires strong hands‑on laboratory skills with sophisticated instrumentation (ICP, spectrophotometers, viscometers, auto‑titrators) and the ability to perform calibration, maintenance, and troubleshooting. The candidate must develop deep technical knowledge in analytical methods, quality control procedures, and process chemistry to support manufacturing and product development

Problem‑Solving & Continuous Improvement Mindset

The position demands proactive identification and resolution of manufacturing issues through root cause analysis (RCA), process troubleshooting, and quality incident investigations. Success requires driving manufacturing improvements, managing off‑spec inventory rework, and supporting cost‑savings initiatives—all requiring analytical thinking and innovation.

Cross‑Functional Collaboration & Communication

This role serves as a critical bridge between multiple departments (Manufacturing, Technology, Supply Chain, Regulatory, EHS, etc.) and requires frequent travel to North American plants for training, support, and scale‑up activities. Strong interpersonal skills and the ability to communicate complex technical information to diverse audiences are essential for success.

Essential Functions

Technical Leadership & Laboratory Operations: Oversee laboratory operations and advanced analytical testing (e.g., ICP, spectrophotometers, titrations), ensuring equipment maintenance, calibration, and troubleshooting align with rigorous quality standards.

Manufacturing Support & Process Optimization: Provide direct technical and chemical process support to North American production plants, including batch troubleshooting, product scale‑up, and guidance on manufacturing standards.

Quality Assurance & Compliance: Manage and update QC procedures and material specifications, ensuring continuous compliance with ISO quality initiatives, regulatory requirements, and safety protocols.

Quality Incident…