Ocean Import Agent

Now hiring for a Ocean Import Agent
Location: Bensenville, IL
Pay Rate: $20.00 – $25.00 per hour
Schedule: Monday-Friday, 8:00 am-5:00 pm

Join the team. Be valued.
Pros wanted. This is your kind of job.

Looking for Ocean Import Agent jobs in Bensenville where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

• Coordinate and monitor ocean import shipments from arrival through final delivery
• Track and trace import files to ensure timely movement of freight
• Enter shipment data accurately into company operating systems
• Prepare and distribute import documentation for customers, customs brokers, and vendors
• Communicate with customers regarding shipment status and import requirements
• Coordinate with shipping lines, trucking companies, warehouses, and customs brokers
• Process billing and ensure accurate invoicing of customers and vendors
• Maintain compliance with customs regulations, company procedures, and operational standards
• Support continuous improvement initiatives and meet departmental KPI goals

• High School Diploma or GED required
• Additional coursework in Logistics, Supply Chain, International Business, or Transportation preferred
• Strong computer skills, including Microsoft Outlook and Excel
• Ability to type a minimum of 40 WPM

• 1-2 years of experience in ocean imports, freight forwarding, logistics, customer service, or data entry
• Understanding of ocean import documentation and customs processes preferred
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Professional demeanor with a customer-service mindset
• Ability to work in a fast-paced brokerage environment
• Experience interacting with carriers, brokers, trucking companies, or international vendors is a plus

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

As a Ocean Import Agent you will perform responsibilities that support the daily operations of your assigned employer while following established procedures, quality standards, and workplace safety requirements. Duties may include operating equipment, working with customers, handling materials, preparing documentation, supporting administrative activities, using technology, collaborating with team members, or completing other responsibilities appropriate to the position. Successful Ocean Import Agent professionals demonstrate adaptability, professionalism, attention to detail, and a commitment to producing quality work while contributing to organizational success.

• Ensure smooth and timely freight process flow meeting customer expectations Ensure accurate and timely data entry into our operational system, per Operational Performance Standards (OPS) Track and Trace Ocean Import Files daily Utilize Department Workflow Ensure documents are sent to a customer or broker for customs purposes.
• Ensure accurate and timely client and vendors billing, within Expeditors and customer standards.
  · Interact with our customers in arranging their international shipments, meeting customer service standards.
• Contribute to maintaining good relationships with suppliers (Shipping lines, trucking companies, CFS, etc.).Always meet compliance with regulations internal and external in accordance with government regulations.
• No fines, penalties or late filing.
• Understand department process flow, and look for best practices to…