Senior Manager, User Experience

Senior Manager, User Experience at Whirlpool Corporation

Whirlpool Corporation is a leading kitchen and laundry appliance company, in constant pursuit of improving life at home and inspiring generations with our brands. The company’s brands include Whirlpool, Kitchen Aid, Jenn Air, Maytag, Amana, Brastemp, Consul, and In Sink Erator . In 2023, Whirlpool reported approximately $19 billion in annual sales, 59,000 employees, and 55 manufacturing and technology research centers.

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Requisition : 66373

Whirlpool Corporation is looking for a talented Senior UX Manager to join our Global User Experience Design organization. You will craft experiences that make the lives of millions of consumers easier and more delightful at home, exploring sound, light, graphics, language, motion, sensors, and remote capabilities to design holistic solutions.

As a Senior UX Manager
, you will lead and manage a team of UX professionals, overseeing all aspects of the user experience across multiple products or initiatives. You will set the strategic direction for UX within your area, build and develop high‑performing teams, and ensure the delivery of exceptional user experiences.

• Lead and manage UX teams: mentor and develop high‑performing teams of UX designers with the resources, support, and guidance they need to succeed.
• Define and execute UX strategy: align UX strategy with business objectives and user needs for assigned product areas or initiatives.
• Drive innovation and thought leadership: foster a culture of innovation, exploring new technologies, design approaches, and best practices.
• Champion user‑centered design: advocate for UCD principles across the organization, influencing product strategy and decision‑making at the executive level.
• Build and maintain relationships: cultivate relationships with stakeholders across the organization, including senior leadership, product management, engineering, and marketing.
• Communicate design strategy effectively: present complex design concepts to senior leadership, cross‑functional teams, and partners.
• Drive continuous improvement: evaluate and improve UX processes and methodologies to enhance efficiency and effectiveness.
• Recruit and hire top talent: attract and retain top UX talent aligned with company values and goals.

• Bachelor’s Degree in Design, Computer Science, Human‑Computer Interaction, Psychology or Engineering.
• 5+ years of professional experience in a design role with 2+ years of experience managing UX teams and projects.

• Strong strategic leadership, vision, and data‑driven decision making.
• Exceptional communication and presentation skills.
• Strong business acumen, industry knowledge, and ability to translate design work into business value.
• Proven ability to build and lead high‑performing teams.
• Expertise in UX/UI fundamentals, usability, accessibility principles, Figma, and design systems.

Whirlpool Corporation is committed to equal employment opportunity and prohibits discrimination on the basis of race or ethnicity, religion, sex, pregnancy, gender expression or identity, sexual orientation, age, disability, veteran status, or any other category protected by applicable law.

• Seniority level
  :
  Director
• Employment type
  :
  Full-time
• Job function
  :
  Other
• Industries
  :
  Manufacturing

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