Receptionist, Administrative​/Clerical

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At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high-performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. As a seasonal Client Service Professional/Receptionist
, you will welcome clients, answer phones, match clients with the right tax professional, schedule appointments, and ensure all client needs are met in person, over the phone, or virtually. You will also maintain office cleanliness and organization.

• High school diploma or equivalent
• Flexible schedule and/or ability to work in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Ensure all client needs are met during service (in person, over the phone or virtually)
• Maintain office cleanliness and organization of resources with team members
• Complete other duties as assigned

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with ability to use Microsoft Office

We invest in our people and offer benefits such as an Employee Assistance Program, wellbeing program, caregiver support, various discounts, medical coverage, 401(k), and employee stock purchase plan.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, and veteran status.

Not Applicable

Full-time

Administrative

Retail