Loan Assistant

Reports To: SVP/Market President

Under general supervision, the Loan Assistant is an administrative position providing clerical services and related duties specific to and supportive of the Saline Co. lending staff of MNB; enables officers to effectively generate quality loans for the bank and ensure all required documentation is received and provided timely to Loan Operations in order to complete the lending process. The individual must display superior customer service and communication skills;
Ensure compliance with internal policies, procedures, and legal requirements;
Maintain utmost confidentiality and professionalism in dealing with customers;
Involves the skilled use of a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Consistently deliver phenomenal customer service through aggressive friendliness accompanied by honest, positive, and confident behaviors (in-house and on the phone).
• Provide loan information to existing customers (e.g. payments, taxes, transfers, balances, etc.)
• Schedule appointments with lenders.
• Assist loan customers, Loan Officers, and Loan Operations with all aspects of the loan process.
• Order credit reports, flood determinations, appraisals, title work, various verifications, and any other supporting loan documentation.
• Order inspections on construction loans and advance funds.
• Perform construction loan draws on all construction loans once approved by the loan officer.
• Maintain construction loan files for each officer.
• Monitor loan collateral, financial & covenant expectations in Teslar, and work in clearing them.
• Work with tax accountants on behalf of business customers.
• Coordinate loan closing with borrower, lender, and other interested parties.
• Review all loan closing documents to ensure accuracy and that all collateral is properly secured.
• Close loans.
• Fund loans and prepare various loan transaction tickets.
• Ship closed loan file to Loan Operations.
• Complete any follow-up, collateral, or documentation expectations.
• Contribute to the overall branch goals through intentional conversations and relationship building with customers in efforts to cross sell bank’s other financial services.
• Successfully complete compliance training;
  Adhere to internal controls and procedures;
  Understand and comply with bank policies as well as regulations and laws applicable to your position.
• Maintain customer confidence and protect bank operations through utmost confidentiality
• 20. Perform any other related duties as may be required or assigned

• Champion the MNB mission statement with pride and enthusiasm
• Maintain a high-level of cooperation and rapport among team members to ensure accuracy and efficient operations and service
• Perform all aspects of your position with a coachable spirit
• Collaborate in the sharing of new ideas that will enhance customer experience, improve profitability and provide efficiency in overall bank operations
• Participate in volunteer opportunities surrounding the bank
• Exhibit professionalism at all times

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

There are no harmful environmental conditions that are present for this position. The noise level in the work environment is usually moderate and that of a typical office setting.

This position is not considered safety sensitive as defined by the MNB Drug-Free Workplace Policy.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MNB is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age,…