Office Assistant - District Receptionist

Office Assistant - District Receptionist 230 Days

Contract Days: 230

Pay Scale: Office Assistant II

Department: Human Resources

Reports To: Chief Operating Officer

Location: Administration Building

Date Prepared: January 9, 2026

FLSA Status: Non-Exempt

General Description:

The Office Assistant – District Receptionist serves as the primary point of contact for visitors, parents, staff, and community members entering the Administration Building. This position provides essential front‑office and administrative support and is responsible for coordinating all district background checks and license renewals for Bentonville Schools. The role requires professionalism, discretion, strong organizational skills, and a commitment to customer service.

Essential Duties And Responsibilities:

• Serve as the first point of contact for the Administration Building by greeting visitors, answering incoming telephone calls and emails, directing inquiries appropriately, and taking accurate messages.
• Maintain strict confidentiality of all student, staff, and district information.
• Complete and manage all state and federal background checks and child maltreatment documentation for the district.
• Process incoming payments in accordance with district procedures.
• Assist new hires with computer access, district email setup, and employee identification badge photographs.
• Coordinate with vendors for department requirements.
• Maintain meeting room schedules and update electronic displays daily.
• Receive, sort, and distribute mail, packages, and deliveries.
• Ensure the reception area is clean, organized, and welcoming; maintain current and accurate noticeboards.
• Provide administrative and clerical support using Microsoft Office, Google Workspace, and district database systems (training provided).
• Perform general clerical duties and provide office support to supervisors and coworkers as assigned.
• Participate in cross‑training opportunities and provide support to other Human Resources positions as needed.
• Perform other related duties as assigned.

Qualifications:

To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above represent the knowledge, skills, and abilities required. The duties and responsibilities listed above are not intended to be all‑encompassing of the position, but rather an overview of the position responsibilities.

Education And Experience:

• High school diploma or equivalent required.
• Specialized training and/or on‑the‑job experience in clerical, administrative support, data processing, or office equipment operation preferred.
• A minimum of 12–18 months of related experience and/or training required.
• An equivalent combination of education and experience may be accepted in lieu of formal training.

Communication

Skills:

• Ability to communicate clearly, professionally, and courteously in person, by telephone, email, and in small group settings with staff, parents, visitors, and the general public.
• Demonstrated ability to represent the district in a welcoming, professional, and service‑oriented manner.
• Strong organizational skills, ability to multitask, work flexibly, and maintain a positive, solution‑oriented (“can‑do”) approach in a fast‑paced environment.

Use of Machines, Equipment, and/or Computers:

• Regular use of office equipment including desktop/laptop computers, printers, copiers, fax machines, shredders, and multi‑line phone systems.
• Basic troubleshooting of digital projection and computer connections in training or meeting rooms may be required.

Software

Skills Required:

• Proficiency in Microsoft Office Suite and/or Google Workspace (Gmail, Drive, Docs, Sheets, Slides) required.
• Familiarity with district and state education systems, or other student information or management systems, is preferred, but not required.

Physical Requirements:

• Regularly required to sit, use hands and fingers, talk, and hear.
• Occasionally required to stand, walk, reach with hands and arms.
• Ability to lift and/or move up to 10 pounds occasionally.
• Vision requirements include close vision and colour vision.

Work Environment:

• The work environment is typical of an office setting.
• Noise levels are generally moderate.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Additional Information:

The Bentonville School District is committed to maintaining an academic and work environment in which all students and employees are treated with respect and dignity. Harassment of any kind will not be tolerated. All employees are required to comply with applicable state and federal laws and regulations, including but not limited to HIPAA and FERPA.