Senior Manager, Technology Operations - Cross Border

Position Summary

Position Summary...

The Walmart US eCommerce cross border team builds products that allow Marketplace sellers to easily provide fast, affordable delivery options to Walmart's customers. You will play a critical role in expanding the breadth and relevance of products available to Walmart customers. This role will partner closely with Product, Engineering, Analytics, and Business teams to identify opportunities, improve the end-to-end customer experience, and scale selection in a sustainable way.

You will help define and execute a multi-year strategy that accelerates growth while maintaining Walmart’s standards for trust, value, and quality. In this role you will apply a general management perspective and problem-solving approach, will be agile and able to apply the right frameworks, operating cadence, and business analysis & acumen to the product roadmap. As such, you will be able to identify key risks, dependencies, and work with the requisite teams internally or externally to put solutions in place that will achieve the desired outcomes.

You’ll apply your business acumen and analytical mindset to separate signal from noise and provide sellers a roadmap to win on our platform.

This Senior Manager will be skilled at engaging and communicating to senior executives across multiple domains, as well as engaging at a detailed level across product management, strategy, merchant technology, retail merchandising, supply chain & analytics.

Position Summary The Senior Manager, Tech Ops – Cross Border will lead selection strategy and operational execution for Walmart’s cross border programs. This position is responsible for analyzing international market demand, identifying assortment gaps, and partnering with business development teams to onboard sellers and expand inventory. The role requires strong analytical skills, industry expertise, and a passion for global eCommerce.

• Drive selection analysis for international markets to identify high-demand products Walmart does not currently offer.

• Differentiate head inventory (high-selling items) from tail inventory unique to each country.

• Use industry research, analyst reports, and market data to understand buying patterns across countries.

• Perform gap analysis between Walmart’s assortment and market demand using advanced data tools. Use data and insights to prioritize selection opportunities, measure impact, and inform roadmap decisions.

• Build dashboards and reports in Excel and Tableau to track performance and opportunities.

• Collaborate with Business Development teams to onboard sellers and close assortment gaps.

• Managing a team as programs scale.

• Define and drive a multi-year business strategy to expand global marketplace selection aligned to customer needs and company priorities.

• Influence cross-functional stakeholders and senior leadership to align on strategy, trade-offs, and execution plans.

• Strategic thinking and ability to translate data insights into actionable plans.

• Strong analytical and problem-solving skills with proficiency in Excel and Tableau.

• Experience in eCommerce operations and familiarity with global marketplaces.

• Ability to work cross-functionally and influence stakeholders in a fast-paced environment.

• Bachelor’s degree in Business, Supply Chain, Data Analytics, or related field.

• 7+ years of experience in eCommerce operations, with at least 2 years in cross-border or international eCommerce.

• Proven ability to analyze large datasets and develop actionable insights.

• Experience with global assortment planning and inventory optimization.

• Knowledge of international logistics, fulfillment, and export compliance.

• Familiarity with industry research and market trend analysis.

Bentonville, AR (Preferred)

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include…