Omni Content Contractor

Position Summary

We are seeking a highly organized, detail-oriented Content & Item Management Specialist to support our  and  businesses. This role will be responsible for ensuring best-in-class digital shelf presence by managing content syndication, item setup, troubleshooting, and cross-functional execution. The ideal candidate has strong project management skills, thrives in a fast-paced matrixed environment, and has experience working with Walmart digital systems (Item 360, Retail Link).

Key Responsibilities

Content Management (60%)

• Owns and leads content syndication for Walmart and Sam’s Club product detail pages (PDPs).
• Partners closely with the content team to prioritize items and ensure syndication is optimized per retailer.
• Conducts regular content audits to identify and close gaps in content quality.
• Collaborates with sales teams to ensure new items are submitted for .com content development.

Item Maintenance (20%)

• Ensures all SKUs are live, transactable, and compliant across  and
• Troubleshoots system errors and coordinates cross-functionally to support new item launches, campaigns, and online merchandising initiatives.
• Manages DCAL updates, product removals, and other catalog maintenance activities.

3P Seller Management (20%)

• Partners with legal and internal teams to monitor unauthorized third-party (3P) seller activity.
• Takes action to protect brand integrity and minimize channel conflict.

Required Skills & Attributes

• Highly organized and detail-oriented; strong process discipline.
• Comfortable working in a cross-functional, matrixed organization.
• Excellent communication and presentation skills.
• Strong problem-solving aptitude with the ability to manage ambiguity and adjust timelines.
• Positive, solutions-oriented mindset with a proactive approach.
• eCommerce experience required;
  Walmart/Sam’s Club preferred.
• Experience working with Item 360, Retail Link, or similar tools is a plus.

Education & Experience Requirements

• Bachelor’s degree in Business, Marketing, or a related field.
• 2+ years of eCommerce experience, ideally in Client or retail.
• Digital content management and online merchandising experience preferred.
• Familiarity with Walmart and Sam’s Club retail ecosystems is highly desirable.