Senior Product Manager, Customer Perception – Data Ventures

Position Summary

Data Ventures exists to unlock the full value of Walmart’s data by developing and productizing B2B data initiatives that empower merchants and suppliers to make better, faster decisions for the business. We are seeking entrepreneurial individuals to drive data productization from concept to deployment.

Senior Product Manager, Customer Perception. Customer Voice is Walmart’s proprietary research ecosystem, with verified shoppers, first‑party purchase data, and embedded workflows across Scintilla. You will improve perception capabilities across the Scintilla ecosystem—emphasis on billing and data interoperability—and deliver tooling and features that support internal personas and workflows.

• Lead discovery, strategy, and roadmap for Perception’s internal platform initiatives (billing, data import/export, internal tooling).
• Translate stakeholder needs into clear business requirements, PRDs, and prioritized roadmaps.
• Decompose initiatives into features, define acceptance criteria, and work with squads to estimate LOE and schedule delivery.
• Own data interoperability work (APIs, ETL patterns) to ensure smooth handoffs between tools and downstream systems.
• Drive billing and commercial operational improvements: flows, reconciliation, automation, and controls to reduce manual effort and billing risk.
• Partner with Engineering, Data Science, Design, and UXR to build scalable, maintainable solutions.
• Act as the internal product advocate: run stakeholder reviews, communicate trade‑offs, and maintain a decision log.
• Define success metrics and iterate against measurable outcomes (reduced manual work, fewer billing disputes, higher internal adoption).

• Bachelor’s degree in Business, Engineering, Product Management, Analytics, or related field.
• 6 years of product management experience delivering B2B or internal platform products.
• Demonstrated experience working cross‑functionally with engineering, design, and data teams.
• Experience owning billing or commercial operations features (billing flows, reconciliation, invoicing) or comparable operational systems.
• Strong written communication – able to produce crisp PRDs, acceptance criteria, and stakeholder updates.

• Master’s degree in Business, Computer Science, Data Science, or related field.
• Experience building tools for research teams, analytics platforms, or internal enablement.
• Familiarity with data tooling and analytics (SQL, Big Query, SPSS/data formats, or equivalent).
• Experience in retail, supplier workflows, or enterprise research environments.
• Bias for action and ability to take ambiguous problems to concrete outcomes.

Competitive pay, performance‑based bonus awards, and a comprehensive benefits package including health, vision and dental coverage, 401(k) with company match, paid time off, and tuition assistance.

Walmart Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace.