Omni Ecommerce Returns Ops Leader — Digital Transformation

A leading retailer is seeking a Sr. Manager, Operations specializing in ecommerce returns to enhance the digital customer journey and improve operational efficiency. This role requires significant experience in ecommerce operations, strong analytical skills, and the ability to drive change. Responsibilities include managing returns programs, collaborating with teams to streamline processes, and leading initiatives that prioritize customer satisfaction and cost efficiency.

Ideal candidates should have experience in project management and the ability to foster a culture of excellence.
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