Senior Analyst, Specialty Compliance and Ethics - Global Marketplace & eCommerce Compliance; GM

Position Summary

The Global Marketplace Ecommerce Compliance Group within Walmart is responsible for defining, enforcing, and promoting policies, programs, and products to ensure safe transactions and create trust across our online and marketplace businesses. The Sr. Analyst position is responsible for reviewing internal and external item reports, conducting monitoring/QA for accuracy, analyzing item data, and helping to develop rules to enforce policies. This role will partner with various teams including eCommerce Compliance, Policy Governance, Merchant and Retail teams, Operations, Corporate Affairs, and Product.

An ideal candidate has extensive Intellectual Property, Brand Portal, and Rights Owner experience. We are looking for a cross‑functional, team player who is highly customer focused, detail‑oriented, and a self‑starter to support and assist in item risk management that operates with a sense of urgency, is comfortable working in a dynamic online environment with shifting business needs and changing requirements.

• Site Monitoring & Compliance: Monitor the site to ensure all items comply with established policies, rules, and guidelines.
• Escalation Triage & Action: Triage escalations by reviewing items and listings, taking appropriate action on products, and providing feedback to improve rules, tools, or processes.
• Risk Analysis & Investigation: Review and investigate item reports for gaps, trends, or emerging risks, including analysis of internal data, external sites, news, and supporting machine learning model annotations.
• Cross‑Functional
  
  Collaboration:
  
  Collaborate with Compliance, Business, Legal and Corporate Affairs leadership to assess, prioritize, and resolve high‑impact item escalations efficiently.
• Process Support & Documentation: Support process documentation, generate reports, and coordinate the implementation of new item risk initiatives, processes, or workflows.
• Workflow Optimization: Utilize enterprise tools and data resources to streamline workflows, enhance monitoring, and improve decision‑making efficiency.
• Performance & Communication: Deliver against KPIs, maintain high standards of execution, communicate effectively at all organizational levels, and invest in continuous self‑development.

• Bachelor's degree in Business, Human Resources, or related field OR 2 years’ experience in compliance, ethics, legal, project management, or related area.
• Excel and data analysis experience.
• Strong attention to detail, problem‑solving, and troubleshooting skills.
• Skilled at managing multiple projects, priorities, and stakeholders simultaneously.
• High degree of initiative and deadline‑driven productivity.
• Experience working with partners and teammates across different time zones and cultures.
• Strong understanding of Intellectual Property and Rights Ownership and managing related concerns and/or claims. Brand Portal familiarity is a plus.
• Experience with content review/moderation.
• Known for a proactive, “get things done” mindset and a collaborative “can do” attitude.

• Related experience in security, investigations, operational management, compliance, legal, privacy, or related field.
• Experience with eCommerce, retail, and customer service, compliance, or content review/moderation.
• Excellent verbal and written communication skills with people at a variety of levels.
• Resourceful and intellectually curious mentality, not afraid to dig into issues or projects.
• Experience with tools such as JIRA, Confluence, Service Now, and Salesforce.
• Experience leveraging SQL and Big Query to streamline data workflows, improve reporting accuracy, and deliver actionable insights.
• Familiar and comfortable working in gray areas or dealing with offensive content.
• Pop culture nerd or avid online shopper a plus.

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our…