National Account Manager, Sam's Club

National Account Manager, Sam's Club

Bentonville, US Null, US Remote, US

BIC

Hybrid

JoinBIC World, a community of brands dedicated to creating ingeniously simple and joyful products that have been part of hearts and homes for over 75 years. We are committed to growing our iconic and innovative brands by reimagining everyday essentials in new, sustainable, and responsible ways.

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The National Account Manager, Sam’s Club is responsible for maximizing long-term brand growth while delivering short-term volume, net sales, and profit objectives. This role owns the total Sam’s Club business and serves as the primary customer contact, maintaining senior-level relationships and leading all aspects of customer strategy, negotiations, and execution.

The NAM is accountable for communicating and implementing national initiatives and standards across internal cross-functional teams—including Supply Chain, Inventory, Marketing, Promo Planning, Finance, and third-party partners—while ensuring customer needs are clearly understood and addressed across the organization.

• Meet or exceed assigned sales, volume, and profit objectives
• Accountable for Sam’s Club P&L, including forecasting, trade spend, and expense management
• Manage BDF and promotional investments to deliver forecasted results while remaining within budget and policy guidelines
• Forecast sales volume collaboratively with Supply Chain and Finance to ensure accurate demand planning and execution
• Evaluate profit and volume implications of pricing, promotion, and assortment decisions for both the company and the customer

• Develop and execute customer business plans that align short-term objectives with long-term growth strategies in partnership with the Business Development Team
• Lead joint business planning sessions, line reviews, and performance reviews with Sam’s Club
• Achieve distribution, pricing, shelving, and promotion objectives within assigned categories
• Identify growth opportunities through assortment optimization, item rotation, innovation, and whitespace analysis

• Build and maintain strong, long‑term relationships with Sam’s Club merchandising, replenishment, and category leadership
• Lead negotiations that achieve company volume and profit goals while conforming to internal policies and standards
• Ensure customer performance meets or exceeds expectations across key merchandising fundamentals: distribution, pricing, shelf placement, and promotion
• Serve as a trusted partner by proactively bringing insights, solutions, and recommendations to the customer

• Communicate customer strategies, priorities, and needs clearly across the organization
• Lead, organize, and influence internal and external teams to ensure timely and effective execution
• Work closely with Supply Chain and Demand Planning teams to ensure forecasts are implemented and executed accurately
• Partner with Marketing and Shopper Marketing to activate national initiatives and promotional strategies
• Coordinate with third‑party merchandising partners to support in‑store execution

• Leverage internal and external data to analyze performance and identify opportunities
• Develop clear, compelling customer‑facing presentations using cross‑functional inputs
• Translate insights into actionable plans that drive sustainable growth and improved execution

• 7-9 years of progressive sales or account management experience within the consumer products industry
• Current or prior experience managing Sam’s Club or Walmart strongly preferred
• Proven ability to manage forecasts, trade budgets, and customer negotiations
• Demonstrated experience leading cross‑functional teams without direct authority

• Bachelor’s…