National Customer Executive

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Salary Range: $100,200 - $140,300 Annual Bonus Eligibility Comprehensive Benefits Package Paid Time Off 401k & Company Match

This National Customer Executive owns the end-to-end relationship for the Buns category and Total Private Brands with our largest customer. The role develops and executes annual and multi-year JBP plans in partnership with Customer Planning (Revenue Growth Management), Category & Shopper teams, Bread leaders, and Sales Operations partners. It also builds the internal and external relationships needed to advance the customer partnership and strengthen Bimbo USA's growth and profitability, and is accountable for communicating customer plans and results both internally and externally.

This role is best suited for a proactive, self-directed business builder who is energized by growing the business, comfortable working through ambiguity, and disciplined in using data to guide decisions. The ideal candidate will combine strong commercial instincts, sound analytical capability, and interpersonal savvy to influence customers, internal partners, and cross-functional teams. This is a hybrid position based in our Bentonville, AR office.

Develops and maintains strong, mutually beneficial customer partnerships, building relationships with key influencers across multiple levels. Develops and executes insight-led customer strategies that drive profitable growth, using category insights, customer performance trends, shopper data, and internal business priorities. Understands customer dynamics, priorities, and initiatives, then proactively develops win-win strategies that unlock growth for both the customer and Bimbo Bakeries USA. Builds and implements promotional plans that maximize trade investment, support new product and seasonal priorities, and maintain competitive advantage.

Gains authorization and secondary display support for new products, promotions, and drive periods. Monitors sales, availability, forecast accuracy, and strategic plan performance; identifies risks, opportunities, headwinds, and tailwinds; and develops action plans to improve results. Collaborates with internal and external sales operations partners to support service levels, new item launches, promotional events, and issue resolution. Leads communication of customer plans, business results, account updates, and strategic initiatives with internal and external stakeholders.

Partners with cross-functional teams including Brand, Operations, Shopper Marketing, Category Management, Supply Chain, Customer Planning, & Consumer Insights to execute customer priorities. Aligns customer activities with internal business objectives including profitability, market analysis, growth, and capacity utilization. Organizes and maintains customer contract and pricing programs. Stays current with competitive marketplace developments and shares best practices, ideas, and process improvements.

Demonstrated ability to achieve specific objectives and outcomes, take ownership of key initiatives, and independently drive work forward with urgency and accountability. Ability to remain agile while supporting established project objectives, checkpoints, and timelines, adjusting approach quickly as customer needs, business priorities, and growth opportunities evolve. Excellent organizational, communication, and interpersonal skills, with the ability to build trust, influence across levels, and navigate complex customer and internal relationships.

Financial acumen and analytical capability, with the ability to interpret performance trends, identify risks and opportunities, and translate insights into customer strategies that…