Specialist, Enterprise Business Services

Position Summary... What you’ll do... Role

Summary:

The Specialist, Enterprise Business Services, plays a critical role in supporting business areas through data analysis, compliance management, and customer service resolution. This position ensures adherence to local, state, and federal regulations while managing payroll processes. The role involves collaborating with internal and external partners to resolve complex issues, maintaining system security and access, and contributing to continuous improvement initiatives. The Specialist fosters strong relationships, communicates effectively, and upholds the highest standards of integrity and professionalism to support organizational objectives and enhance operational excellence.

The Report Team plays a crucial role in ensuring payroll accuracy and regulatory compliance by auditing payroll and control reports each cycle. They identify and resolve payroll issues, supporting corrective actions that protect associates and the company. Collaborating across departments, the team maintains high standards in compliance and payroll processes while delivering excellent customer service. Their thorough reviews and clear communication uphold payroll integrity and contribute to seamless business operations.

Committed to precision and teamwork, the team supports organizational goals through diligent compliance and effective payroll management.

• Support business areas by analyzing initiatives, interpreting data, and providing recommendations aligned with objectives.
• Manage compliance with applicable laws, regulations, and company policies through monitoring and implementing action plans.
• Handle escalated customer service issues, providing education and support.
• Maintain confidentiality of sensitive information.
• Collaborate with stakeholders to prioritize tasks, communicate progress, and drive continuous improvement.

• Proven experience in managing compliance with local, state, and federal regulations within a business environment.
• Strong analytical skills to interpret data and translate findings into actionable business recommendations.
• Expertise in resolving complex payroll inquiries and providing education.
• Ability to manage escalated customer service issues with professionalism and effective communication.
• Demonstrated commitment to ethical standards, integrity, and fostering positive collaborative relationships.
• Adaptability to change, continuous improvement mindset, and effective prioritization of tasks to meet deadlines.

• 1 - 3 years of experience in MS Office Suite

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

• Beyond competitive pay, you can receive incentive awards for your performance.
• Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• The…