Senior Analyst, Process Improvement
Listed on 2026-10-18
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Business
Change Management, Business Analyst, Business Systems & Technology Analysis
Role summary: The Senior Analyst, Process Improvement, plays a critical role in evaluating performance metrics and driving data-informed strategies to enhance operational efficiency. This position involves partnering with cross-functional teams to identify improvement opportunities, develop and implement process enhancements, and support organizational change initiatives. The role requires strong analytical skills, effective communication with stakeholders, and the ability to translate technical insights into actionable business solutions.
The successful candidate will lead projects that simplify processes, ensure compliance, and promote sustainable improvements aligned with business objectives and long-term plans.
About the team: The Process Improvement team enhances Risk Operations by strengthening processes, optimizing workflows, and addressing systemic gaps. Collaborating with Product, Business, and Change Management teams, they align stakeholders, improve documentation, and support intake and prioritization. The team drives consistent execution through process improvement and change initiatives, simplifying and sustaining operations while improving efficiency. Their efforts deliver measurable business outcomes that support Risk Operations’ strategic goals, ensuring operational excellence and effective project implementation across the organization.
What you'll do:
- Leadprocessimprovementinitiativesthatenhanceoperationalefficiency,reduce risk,andsupportbusinessobjectives.
- Analyzeprocessestoidentifygaps,root causes,andopportunitiesforstandardizationandoptimization.
- Manageintakerequestsbyconductingdiscovery,assessingurgencyandimpact,andexecutingrequiredprocessordocumentationupdates.
- Partnerwithcross-functionalteamstoclarifyprocessimpacts,align stakeholders,resolve dependencies,andsupportinformeddecision-making.
- Supportimplementationreadinessforprocessupdatesbydefiningrequirements,documentation needs,handoffs,andsuccessmeasures.
- Serveasaprocesssubjectmatterexpertbyprovidingguidanceonpolicies,tools,controls,andbestpractices.
- Evaluatetheeffectivenessofprocesschanges,usingdataandfeedbacktodrivecontinuousimprovement.
What you'll bring:
- Provenexpertiseinprocessimprovementandchangemanagementtodriveoperationalefficiencyandsustainablesolutions.
- Strongleadershipskillswithexperiencemanagingcross-functionalteamsandmentoringassociates.
- Demonstratedabilitytodevelop,implement,andmonitorprocessdesign,mapping,andmanagementinitiatives.
- Proficiencyinprojectmanagement,including planning,executing,anddeliveringtransformationalchangeprojects.
- Excellentstakeholdermanagementandcommunicationskillstosecurealignmentandbuy-inacrossbusinessunits.
- Abilitytoanalyzedata,identify gaps,andrecommendactionableimprovementsalignedwithbusinessgoals.
- Knowledgeofleanmethodologiesandindustrybestpracticestosupportcontinuousimprovementefforts.
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see .Live…
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