Director, Operations

1601 Se 10th St
Bentonville, AR

R-2649906

$110,000 - $220,000/yr

Regular/ Permanent

Role summary: The (USA) Director, Operations leads the execution of complex projects and programs by managing timelines, budgets, and performance standards to ensure successful implementations. This role involves analyzing data to develop strategic business solutions, collaborating with cross‑functional teams, and driving continuous improvements to enhance operational efficiency. The Director fosters strong partnerships with stakeholders, oversees resource allocation, and supports talent development to meet organizational goals.

With a focus on integrity and customer‑centric strategies, this position champions innovation and operational excellence to deliver measurable business results.
About the team: The Risk&Paymentsteamistaskedwithminimizingfraud&abusewithinthe

Walmart+membershipprogramaswellasoptimizingpaymentprocessestominimizeinvoluntarychurnduetopaymentfailure.

Thisteamleadscross-functionalprojectstoboostbusinessefficiencythroughdataanalysis,project management,andoperationalinnovation.

Collaboratingwithmultiplestakeholders,theteamdevelopsandimplementssolutionsalignedwithbusinessobjectives.

Membersarededicatedtoeffectiveprojectexecution,risk management,andcontinuousprocessimprovement.

Theteampromotesaresults-drivenenvironmentemphasizingoperationalexcellenceandstrategicgrowth,supporting

Walmart’sdynamicandevolvingbusinesslandscape.

What you'll do:

• Oversee execution of complex projects and programs, managing timelines, budgets, and performance standards to ensure successful implementation.
• Analyze data and business trends to develop actionable recommendations aligned with organizational objectives.
• Collaborate with cross‑functional teams to design and improve processes that enhance operational efficiency and cost management.
• Lead development and deployment of innovative business solutions, including site selection and activation strategies.
• Drive continuous improvement initiatives by evaluating operational outcomes and adjusting plans accordingly.
• Build and maintain strong partnerships with stakeholders to support strategic goals and operational excellence.
• Foster talent development through coaching, mentoring, and succession planning to sustain workforce capability.

What you'll bring:

• Proven expertise in operations management and business strategy development to drive organizational success.
• Strong project management skills with experience overseeing complex, large‑scale initiatives and managing cross‑functional teams.
• Ability to analyze data and interpret business trends to inform decision‑making and optimize performance.
• Demonstrated capability in risk management and developing contingency plans to address escalated issues effectively.
• Excellent communication and stakeholder engagement skills to build partnerships and influence outcomes.
• Adaptability to evolving business needs and commitment to continuous improvement and operational excellence.

At Walmart, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company‑paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on…