Workflow Coordinator, Business Services

Other # Se I St
Bentonville, AR

R-2676098

$21.00 - $40.00/hr*

Full time

Shifts may vary

Role summary: The Workflow Coordinator, Business Services, plays a vital role in supporting compliance with applicable laws, regulations, and company policies by analyzing reports and monitoring human resource processes. This position facilitates effective communication with internal and external stakeholders, provides technical support, and coordinates equipment and system requests. The role involves developing and implementing business solutions through data analysis and process improvement, ensuring confidentiality, and maintaining security access.

The coordinator fosters strong partnerships, supports continuous improvement initiatives, and upholds company standards of integrity and ethics to drive operational excellence and customer-focused results.
About the team: The Enterprise Business Services team supports business operations through data analysis, regulatory compliance, and effective communication. Collaborating with management and partners, the team drives process improvements, enforces policy adherence, and executes key initiatives. Members provide administrative support, conduct quality control, and facilitate training to maintain high standards. Upholding integrity, accountability, and continuous improvement, the team delivers accurate insights and supports compliance efforts.

This professional environment encourages collaboration and growth, enabling the achievement of business objectives aligned with Walmart’s standards.

• Coordinate workflow processes to ensure compliance with applicable laws, regulations, and company policies.
• Analyze and interpret data to support business strategies and recommend improvements aligned with objectives.
• Provide customer service by managing correspondence, resolving benefits inquiries, and supporting technical issues.
• Facilitate equipment, software, and network requests, collaborating with vendors and monitoring system maintenance.
• Maintain security access protocols, including data backup and remote user validation.
• Develop and deliver training materials to educate associates and support business solutions.
• Build strong partnerships with stakeholders to identify needs and implement effective processes.

• Proven experience in workflow management and process improvement within a business services environment.
• Strong analytical skills with the ability to interpret data and translate findings into actionable recommendations.
• Knowledge of regulatory compliance requirements and the ability to support adherence to local, state, and federal laws.
• Excellent communication skills to effectively collaborate with internal and external stakeholders.
• Proficiency in Microsoft Office and document production to support reporting and training materials.
• Demonstrated ability to provide customer service and technical support in complex operational settings.
• Experience coordinating equipment, software, and network requests to ensure seamless business operations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you…