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Universal Banker - Bentonville, AR ("floater

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: Generations Bank
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Position: Universal Banker - Bentonville, AR ("floater")

Universal Banker - Bentonville, AR ("floater")

Join Generations Bank as a Full‑Time Universal Banker and be part of a community‑centric team dedicated to delivering exceptional customer service. This onsite role offers a dynamic environment where you can leverage your detail‑orientation skills to meet the diverse financial needs of our customers. You will build lasting relationships while actively engaging with clients, helping them navigate their banking requirements with confidence.

Responsibilities
  • Welcome customers, process transactions, and address inquiries with a community‑centric approach.
  • Handle account maintenance and make financial product recommendations tailored to individual needs.
  • Serve as a "floater" to other Northwest Arkansas branch locations, collaborating closely with team members and participating in training sessions.
  • Adhere to policies and maintain accountability in all transactions.
Qualifications
  • High school diploma or GED.
  • At least one year of customer‑service experience.
  • Attention to detail for accurate transaction processing and cash handling.
  • Excellent communication skills and a customer‑service focus.
  • Problem‑solving ability and adaptability to diverse banking scenarios.
  • Ability to perform the essential physical and mental demands as described in the full job description.
Benefits
  • Medical, Dental, Vision
  • 401(k)
  • Life Insurance
  • Competitive Salary
  • Paid Time Off
  • Paid maternity/paternity leave
Core Values
  • Accountability:
    We believe our work commitments should be done fully, and lending a hand to fellow team members isn’t optional.
  • Relationships:
    We believe when we treat our team and customers with humility, dignity, and pride we reach our highest potential.
  • Communication:
    We believe in proactively sharing ideas and information.
  • Stewardship:
    We believe each team member should care for our assets and opportunities as if they were their own.
Additional Information

Applicants who are offered this role are required to submit to a background check including a criminal record check, employment, education verification, and drug screening.

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