Quality Engineer, II

Overview

At Zebra, we are a community of innovators who come together to create new ways of working. United by curiosity and a culture of caring, we develop smart solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means you are seen, heard, valued, and respected. You collaborate to deliver on our purpose and push boundaries today to redefine the work of tomorrow for organizations, their employees, and those they serve.

You will have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while contributing to causes you care about—locally and globally. Come make an impact every day at Zebra.

• Designs, implements, and maintains quality assurance protocols and methods. Designs methods and procedures for inspecting, testing, and evaluating the precision and accuracy of components and finished products. Demonstrates good knowledge of products/components within the assigned area to anticipate and prepare for possible non-conformances.
• Takes initiative to gather data to investigate and analyze root causes for potential non-conformances of moderate scope.
• Works with Engineers on the design of business and operational processes to support quality execution against key performance metrics.
• Regularly monitors and reviews business and operational processes to evaluate continuous improvement opportunities.
• Acts as advisor to less senior technicians and/or engineers/suppliers in vetting non-conformities and coordinating with technical support, design engineering, and product quality on product improvements.
• Completes audit training, as required.
• Establishes weekly and monthly matrices and follow-up actions with measurable outcomes.
• Manages customer survey responses and drives actions to increase customer satisfaction.
• Collaborates with the Service escalation team on individual projects, including projects outside of repair centers.

Minimum Requirements:

• Bachelor’s degree in Industrial, Mechanical, Software, or Electrical Engineering.
• 2–5 years of relevant experience.
• Problem-solving and analytical ability.
• Knowledge of job-related policies and procedures as well as corporate policies and procedures.
• Strong computer skills.
• Effective communication and collaborative skills.

Preferred requirement:

• Lean Six Sigma (LSS) certification preferred.

Salary: USD 73,000 yearly. Salary offered will vary depending on location, job-related skills, knowledge, and experience. All Zebra roles are eligible for cash incentive programs; some roles may be eligible for long-term incentive equity awards. Zebra Total Rewards includes comprehensive and competitive benefits, including healthcare, wellness, inclusion networks, learning and development offerings, community service days, traditional benefits, parental leave, employee assistance, and paid time off, depending on country of work.

Equity and equal opportunity:
Zebra is an equal opportunity/affirmative action employer committed to a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis prohibited by law. If you need accommodations in applying for a position, please contact us at workp

Know Your Rights: information about equal employment opportunity and related rights is available without cost or obligation from official EEOC resources.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Zebra is a federal contractor and is committed to an alcohol- and drug-free workplace. All U.S.

-based employees are subject to the Drug and Alcohol Free Workplace Policy and Procedure.

To all recruitment agencies:
Zebra does not accept agency resumes. Zebra is not responsible for any fees related to unsolicited resumes and direct engagement with Zebra employees.