Specialist, Building Controls

Position Summary

Specialist, Building Controls – responsible for ensuring customer and associate safety and comfort while minimizing service costs through diagnostic techniques, proactive solutions, advanced programming methods, and follow‑up to ensure effectiveness.

Are you looking for a rewarding career within Customer Service and Building Controls? If so, you may be the perfect fit for the Specialist, Building Controls position  a Specialist, Building Controls you will be responsible for ensuring customer and associate safety and comfort, while minimizing service costs, for complex problems by conducting diagnostic techniques; providing proactive solutions to problems; applying advanced programming methods;

implementing solutions; and following up to ensure effectiveness of solutions. You will also be performing special or unique programming projects to building controls systems by adapting or changing the building controls strategies, identifying, and responding to trends with alarms, defrosts, and work orders, and identifying and responding to manufacturer recalls.

• Programming daylight harvesting and ensuring sustainability initiatives and energy reductions are achieved based on programming changes.
• Collaborating with teams in building performance and controls by using and sharing resources, information, and tools.
• Determining customer needs and business priorities while also coordinating and executing work assignments.
• Providing advice, feedback, and support to ensure timelines and work quality are achieved and modeling and helping others with how to adapt to change or new challenges.
• Developing, communicating, and implementing processes and practices to meet business needs by collaborating with managers, co‑workers, customers, and other business partners.
• Analyzing and applying information from multiple sources and monitoring progress and results.
• Identifying and addressing improvement opportunities.
• Participating in teams in building performance and controls by using and sharing resources, information, and tools.
• Completing work assignments and priorities in Building Performance and Controls by using policies, data, and resources.

• You can determine customer needs and business priorities.
• You can coordinate and execute work assignments while also providing feedback, providing advice, and ensuring work quality is achieved in a timely manner.
• You can model and help others with how to adapt to change or new challenge.
• You can ensure customer and associate safety, while minimizing service costs, for problems by conducting diagnostic techniques and providing proactive solutions to problems.
• You can perform special or unique programming projects to building controls systems by adapting or changing the building controls strategies.
• You can identify and respond to trends with alarms, defrosts, and work orders and respond to manufacturer recalls.

Excellent communication skills. Tech savvy with the aptitude to quickly learn and apply new software skills. Ability to work with limited supervision. Previous contact center experience. Ability to deliver best‑in‑class customer service.

0‑1 years of experience using MS Office and 0‑1 years of HVAC experience.

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity – unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

Join Walmart and your work could help over 275 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart…