Patient Access Representative, PT NIGHTS - Rogers

Patient Access Representative, PT NIGHTS - Mercy Rogers

Find your calling at Mercy!

The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion, and perform all duties in a manner consistent with our mission, values, and Mercy Service Standards.

Part Time – Mercy Rogers.

The Patient Access Representative will facilitate all components of the patient's entrance into any Mercy facility. This may include scheduling, registration, benefit verification, pre-certification, and financial clearance, including pre‑visit collection.

• Facilitate patient entrance processes such as scheduling, registration, benefit verification, pre‑certification, and financial clearance including pre‑visit collection.

• Obtain and populate accurate patient data into the patient record.

• Maintain knowledge and competence with insurance carriers, Medicare guidelines, and federal, state and accreditation agencies.

• Perform all duties with exceptional attention to detail and a high level of accuracy.

• 1‑3 years clerical and customer service experience preferred; experience with medical terminology and insurance plans preferred.
• High School diploma required; some college helpful.
• Excellent oral and written communication skills; telephone etiquette.
• Ability to establish and maintain positive working relationships with patients, physicians, clinical and non‑clinical hospital staff, and insurance companies.
• Strong organizational skills and attention to detail.
• Ability to work under stress, meet deadlines, and perform all daily assignments accurately.
• Computer literacy, including 10‑key calculator and keyboard proficiency.
• Physical requirements:
  
  ability to push, pull, and lift up to 50 lbs, prolonged standing and walking, ability to grip, reach, bend, kneel, twist, and squat.

From day one, Mercy offers outstanding benefits—including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans—for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.

Entry level

Part‑time