Senior Director, Software Engineering – Global Governance

Position Summary

Join Walmart as Senior Director, Software Engineering – Global Governance in our Global Technology EBS team. Your work could help over 240 million global customers live better every week. Yes, we are the Fortune #1 company. But you’ll quickly find we’re a company who wants you to feel comfortable bringing your whole self to work. A career at Walmart is where the world’s most complex challenges meet a kinder way of life.

Our mission spreads far beyond the walls of our stores. Join us and you'll discover why we are a world leader in belonging, sustainability, and community involvement. From day one, you’ll be empowered and equipped to do the best work of your life.

Walmart’s Enterprise Business Services (EBS) is a powerhouse of seven exceptional teams delivering world‑class technology solutions and services making a profound impact at every level of Walmart. As a key part of Walmart Global Tech, our teams set the bar for operational excellence and leverage emerging technology to support millions of customers, associates, and stakeholders worldwide. Joining EBS means embarking on a journey of limitless growth, relentless innovation, and the chance to set new industry standards that shape the future of Walmart.

This strategic role will be instrumental in advancing Walmart’s global compliance, ethics, and customer privacy solutions. As a key leader, you will drive the integration of a seamless, secure shopping experience with robust regulatory compliance. Leveraging omni‑channel data and AI/ML technologies, you will enhance our predictive, real‑time risk management platform, tools, and services. Your efforts will ensure a safe, friction‑free shopping experience that always prioritizes our customers.

If you’re passionate about leading high‑performing technology teams, thrive in fast‑paced environments, and want to stay at the forefront of the rapidly evolving compliance and privacy landscape, we invite you to join Walmart’s Global Governance Engineering team.

The Walmart Global Governance Engineering team develops and operates technology solutions that ensure compliance, ethics, and customer privacy across all Walmart stores, clubs, and e‑commerce platforms. Our team is responsible for integrating AI and cloud technologies to enhance safety and security, drive innovation, and improve customer experiences.

Technology Leadership – define and execute the technology strategy for Global Compliance, Ethics, and Customer Privacy solutions, ensuring alignment with Walmart’s overall business objectives.

Innovation – introduce and integrate Agentic AI and AI Assistance to address complex challenges in compliance and privacy, while maintaining support for existing platforms and technology stacks.

Safety and Security – develop and oversee technology solutions that enhance the safety and security of our customers and associates.

Collaboration – partner with cross‑functional teams, including IT, legal, and customer service, to prioritize and deliver high‑impact technology features and continuous improvements.

Continuous Improvement – stay abreast of industry trends and emerging technologies to continuously improve and innovate Walmart’s compliance and privacy solutions.

Performance Metrics – define key performance indicators (KPIs) to assess the success of initiatives and provide regular updates to stakeholders on progress and outcomes.

Partnership Development – build strong relationships with various teams to optimize engagement and deliver business value.

Market Awareness – keep a pulse on industry trends, emerging technologies, and competitive dynamics to refine and adapt technology strategies.

Focus on Our Associates – build and lead high‑performing, diverse teams by driving inclusive strategies, fostering strong relationships, and promoting collaboration across functions to achieve shared goals.

• Product Management, Business Strategy, Data Strategy, AI & ML, Data Analysis, Stakeholder & Change Management
• Experienced leader in compliance, ethics, and customer privacy, preferably in the retail or financial services industry
• Proven track record of…