Workday Systems Manager, Finance

Job Description

Job Title: Workday Systems Manager, Finance

Reports to: Director of Support Services

FLSA Classification: Exempt

Location: Bentonville, Arkansas (On-site)

Art and Wellness Enterprises (AWE) is a professional services organization supporting non‑profits founded by Alice Walton, including the Alice L. Walton Foundation, Alice L. Walton School of Medicine, Art Bridges Foundation, Crystal Bridges Museum of American Art, The Momentary, and Heartland Whole Health Institute.

The Workday Systems Manager, Finance is responsible for the day‑to‑day operation, ongoing maintenance, and continuous improvement of AWE’s Workday enterprise system from a financial operations perspective. This role provides advanced configuration, administration, and oversight of AWE’s Workday platform, including Financials, Adaptive Planning, Payroll, and related integrations, ensuring system stability and scalability.

This position supports the full Workday Finance lifecycle, including system development, testing, implementation, enhancement updates, and production releases. The Workday Systems Manager, Finance serves as a primary operational owner for finance‑related Workday functionality, partnering closely with cross‑functional business and technology stakeholders across the AWE ecosystem to ensure effective, integrated system operations.

Working in close partnership with the Workday Systems Manager, HCM, this role supports the coordinated operation of the broader Workday enterprise ecosystem. The Workday Systems Manager, Finance provides functional and technical support across business process configuration, reporting, testing, and quality assurance, and evaluates, designs, and deploys solutions within the Workday platform to meet current and future organizational needs, including the implementation of additional Workday modules.

• Lead and participate in all stages of project development related to Workday development: planning, analysis, design, configuration, testing, and implementation.
• Perform assignments with effectively applied knowledge, appropriate attention to detail, and constructive problem solving.
• Investigate, troubleshoot, and resolve system issues supporting diverse business needs across all functions.
• Assist in ensuring stable and consistent functionality of the Workday tenant.
• Proactively and continuously pursue professional development and training to maintain deep expertise in Workday functionality and related technologies.
• Apply expanded knowledge to serve as a reliable resource for cross‑functional Workday and business process support.
• Manage the Workday support ticket process, including intake, organization, assignment, prioritization, and resolution.
• Provide ongoing system support to Finance and Accounting users to ensure effective and consistent use of Workday functionality.

• Ensure necessary testing is successfully completed for all changes and that any issues which arise are properly captured and resolved.
• Proactively monitor Workday feature releases and weekly patch documentation for functional impact.
• Collaborate with Workday stakeholders in functional areas to recommend features for uptake and deploy new features to continuously improve the Workday platform.
• Support activities around semi‑annual feature releases and the implementation of additional Workday modules and functionality.
• Help drive a continuous process improvement mindset across campus and champion the use of Workday to encourage industry best practices.
• Apply ongoing professional learning to continuously improve system design, delivery, and operational outcomes.
• Manage cyclical release updates, including regression testing, validation, and related stakeholder communications.

• Participate in the definition and development of audit policies for proactive review of transactional activity and sensitive data access.
• Participate in the ongoing design of the security model related to functional areas, integrations, and vendor access as the organization matures.
• Ensure data integrity, security, and…