Manager, Operations Analytics

Position Summary

Sam’s Club is building a Marketing Intelligence function from the ground up—and we need a leader who can turn marketing activity into measurable business impact. As Manager, Operations Analytics and Marketing Intelligence, you’ll help tell a consistent story of how marketing drives outcomes. You’ll partner with world‑class data teams to design analytics solutions that connect campaigns to business objectives, optimize performance marketing, and leverage AI to unlock new insights.

This is a rare opportunity to shape a new capability and influence how data powers marketing strategy at scale.

In your first year, success means delivering measurable outcomes across these key objectives:

• Build the Marketing Intelligence Framework Define how marketing activities ladder up to business objectives. Develop models and dashboards that measure campaign effectiveness and ROI.
• Lead Performance Marketing Analytics Drive insights for paid media channels, media mix modeling, and campaign optimization. Ensure marketing investments deliver maximum impact.
• Partner with Data and AI Teams Collaborate with analytics and data engineering partners to design scalable solutions. Champion AI‑driven approaches to improve speed, accuracy, and predictive capabilities.
• Create Executive‑Level Storytelling Translate complex data into clear narratives for senior leadership. Use visualization tools like Tableau, Power BI, and Python libraries to influence decisions.
• Establish Data Governance and Quality Standards Implement processes that ensure data accuracy, compliance, and usability across marketing analytics.

• Proven ability to connect marketing activities to business outcomes through analytics.
• Expertise in performance marketing analytics, including media mix modeling and campaign optimization.
• Hands‑on experience with data visualization tools (Tableau, Power BI) and programming languages (Python/R).
• Strong understanding of data governance, quality management, and master data principles.
• Familiarity with AI‑driven analytics and a passion for leveraging emerging technologies.
• Ability to influence stakeholders and communicate insights clearly.
• Leadership skills to manage projects and mentor team members, driving accountability and results.

• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company‑paid life insurance.
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO can also be used for vacation, sick leave, holidays, or other purposes.
• Other benefits include short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program for full‑time and part‑time associates.

• Bachelor's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Arts, Finance or related field and 2 years' experience in data analysis, data science, statistics, or related field.
• Master's degree in Business, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field.
• 4 years' experience in data analysis, data science, statistics, or related field.

• Data science, data analysis, statistics or related field background.
• Master's degree in Business, Computer Science, Engineering, Statistics, Economics, Analytics, Mathematics, Computer Science, Information Technology or related field.
• Related industry experience (e.g., retail, merchandising, healthcare, eCommerce).
• Successful completion of assessments in data analysis and Business Intelligence tools and scripting languages (SQL, Python, Spark, Scala, R, Power BI, or Tableau).

2101 Se Simple Savings Dr, Bentonville, AR , United States of America

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