Technology Operations

Position Summary... What you'll do... We’re seeking a Staff Technology Operations professional to help shape how we plan, communicate, and execute technology strategy across Walmart. You’ll work at the intersection of technology, storytelling, and operational excellence — helping leadership and teams translate complex initiatives into clear, structured, and actionable narratives that drive alignment and execution. You’ll bring a blend of strategic thinking, systems understanding, and communication craft — ensuring that the story behind our technology is as strong as the technology itself.

You’ll join Walmart’s Global Technology Platform organization as part of the Strategy & Operations team, supporting the platforms and infrastructure that power Walmart’s digital ecosystem. The team connects technology, communication, and execution — ensuring that strategies spanning AI, data, developer platforms, and infrastructure are well-defined, clearly communicated, and consistently operationalized. We partner with engineering and business leaders to shape, align, and share the technology strategy that fuels Walmart’s scale.

From long-range planning to executive reviews and storytelling, our goal is to make complex technology understandable, actionable, and inspiring.

• Operationalize key initiatives across Global Technology Platform — ensuring clarity of priorities, measurable outcomes, and strong execution alignment across AI, data, and platform domains.
• Work with technology and product leaders to craft cohesive, high-quality narratives (presentations, whitepapers, strategic docs) that communicate direction, outcomes, and insights across audiences.
• Develop and manage content that enables decision-making and storytelling at scale — from executive presentations to org-wide communications, newsletters, and blog posts.
• Create and maintain templates, design systems, and operational rhythms that make communication structured, cohesive, and on-brand across the organization.
• Use data and metrics to inform narratives and decision frameworks; responsibly explore AI tools and creative prompts to enhance clarity, visualization, and content generation.
• Ensure presentation decks, documents, and communications reflect a high visual and narrative standard — applying consistency that reinforces the Walmart Global Tech brand.
• Partner with leadership, operations, and technical teams to ensure that every story — whether a platform update, AI initiative, or infrastructure milestone — is grounded in accuracy, purpose, and impact.

• At least 4 years of experience in technology operations, program management, or strategic communications, ideally supporting large-scale or platform-driven tech organizations.
• Proven ability to synthesize technical content into clear, concise, and visually engaging storytelling for executive and technical audiences alike.
• Advanced proficiency in PowerPoint, Word, or similar tools — able to create executive-ready decks, whitepapers, and operational artifacts with precision and polish.
• Strong writing and editorial skills — capable of producing newsletters, blog posts, and strategic documentation that communicate with clarity and influence.
• An “eye for design” — skilled at layout, narrative flow, and branding consistency.
• Excellent cross-functional communication and stakeholder management skills.
• Ownership-driven, curious, and passionate about technology, design, and the power of clear communication.
• Experience with Figma, Canva, Adobe Suite, or other design and collaboration tools is a plus.

Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That’s what we do at Walmart Global Tech. We’re a team of software engineers, data scientists, cybersecurity experts, and service professionals within the world’s leading retailer who make an epic impact and are at the forefront of the next retail disruption.

People are why we innovate, and people power our innovations. We’re people‑led and tech‑empowered. We train our team in the skillsets of the future and bring in experts like you to help us…