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IT Support HelpDesk/Support Technical Support IT Consultant

Service Desk Analyst: ITIL, ServiceNow & Cloud Access

Job in Bentonville, Benton County, Arkansas, 72712, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support, IT Consultant
Salary/Wage Range or Industry Benchmark: 41600 USD Yearly USD 41600.00 YEAR
Job Description & How to Apply Below
A leading technology solutions provider is looking for a Service Desk Support Analyst to provide first-level technical support for IT environments. You will manage incidents, requests, and changes using ITIL practices and troubleshoot a variety of issues including Windows OS, Microsoft 365, and network connectivity. The ideal candidate will have a Bachelor's degree in a related field and strong analytical and communication skills.

This role requires a willingness to learn and adapt in a dynamic environment, with an annual salary starting at $41,600.
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