Director, Technical Program Management

Program Planning Development Requires knowledge of Program management techniques tools and frameworks Benefits analysis Program planning tools and techniques Communication tools and processes

To define goals stage gates critical delivery paths and key deliverables for large scale programs that incorporate multiple programs with dependencies across multiple areas of work timelines and resource constraints Secures commitments for program scopes delivery dates and resources and manages cross functional dependencies across multiple areas of work Resolves ambiguous situations with conflicting business and product strategies and independently drives clarity to program teams leadership on strategy and endtoend technology solutions Identifies synergies overlaps and waste for program tracks across multiple areas of work and mentors team members Drives initiatives to improve ways of working Technical Expertise Requires knowledge of Techniques to translate requirements for software for example design architecture testing hardware for example system design hardware selection assets or platform capabilities cloud infrastructure pipeline orchestration database network System platform design concepts components and architecture Emerging tools and technologies

Product

Feature Technical Design Services APIs and technologies within assigned teams areas Software platforms andor Information security standards and guidelines Infrastructure components for example network storage compute cloud data and development platforms Hardware software life cycles EOL upgrades migrations Site Reliability Engineering concepts observability monitoring preproduction checklists incident management Cloud computing technologies Service management concepts ITIL framework

To lead and broker agreement on endtoend highlevel system solution design of mediumhighcomplexity systems through an understanding of endtoend systems Proactively identifies system limitations scaling factors and boundary conditions and rationalizes overall architectural decisions Establishes processes and guidelines to drive effective defect management including defect visibility defect prioritization defect resolution and defect prevention across a domain Contributes and assists in reviewing design decisions to ensure engineering design and product teams are focused on solutions for customers and business stakeholders Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans including applications for example Systems and services across item and customer life cycles infrastructure for example OS Network Stores Compute Cloud and security related impacts and dependencies to ensure quality outcomes for new initiatives and the modernization for example EOL Legacy system retirement Upgrades of existing technology stacks Proactively identifies and prevents duplicative efforts decouples dependencies and resolves misalignment by leveraging existing solutions capabilities and technologies across initiatives For mediumhighcomplexity initiatives translates end outcomes into systemplatformsecuritylevel elements across multiple engineering component steams to ensure business goals are achieved Mentors team members to understand the componentlevel view and overarching impacts on end goals Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams Establishes methods for effective launches drives technical decisions within initiatives and mentors team members to assess engineering practices Create simple modular extensible and functional design in adherence to requirements for multiple products solutions within a domain Understands customer requirements and architectural requirements relevant for all products within a domain in line with customer expectations Leveraging Domain Knowledge Requires knowledge of Essential aspects of a specific business domain area Industry trends market segments and competitor activities Domain related terms and success metrics relevant for program context

To demonstrate an awareness of various principles processes relevant technology ways of working and terminologies across a domain Extends program plans to incorporate elements of communications marketing and field service management Leads discussions and conducts impact analysis due diligence to guide decisions on build versus buy Identifies areas for the implementation of new…