MarTech Delivery Lead

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A delivery-focused Mar Tech leader who combines strong program management discipline with deep marketing technology expertise. You thrive at the intersection of client relationships and delivery execution — owning outcomes across complex, multi-workstream engagements and translating business objectives into working solutions delivered on time and on budget. You are equally comfortable in a client steering meeting as you are in a sprint review or an escalation call with an offshore pod.

• Own end-to-end delivery of Mar Tech programs across marketing automation, Customer Data Platforms (CDP), campaign activation, and analytics — onshore and offshore.

• Serve as the primary delivery point of contact for client stakeholders, managing expectations, risks, and program governance through steering committees and status reporting.

• Translate client requirements and strategic intent into delivery plans, resource models, and sprint cadences that keep global teams aligned and accountable.

• Partner with solution architects and functional leads to ensure that what gets built matches what was designed — flagging scope, quality, or timeline concerns early.

• Manage workstream leads and cross-functional teams including integration engineers, campaign managers, data analysts, and QA — across multiple time zones.

• Lead risk identification, issue resolution, and escalation management; maintain a clear RAID log and drive actions to closure.

• Oversee environment management, release planning, UAT coordination, and go-live readiness for platform deployments and migrations.

• Drive continuous improvement — embedding delivery best practices, retrospectives, and lessons learned across programs.

• Contribute to account growth by identifying expansion opportunities, participating in proposals, and shaping delivery approaches for new business pursuits.

Travel may be required from 0–100% depending on client requirements and business need.

• 10+ years of experience in technology consulting or program delivery, with at least 4 years focused on marketing technology.

• 5+ years track record delivering large-scale Mar Tech implementations — marketing automation (Adobe Campaign, Salesforce Marketing Cloud, Marketo, Eloqua, or similar), CDPs (Adobe RT-CDP, Salesforce Data Cloud, or similar), or CRM/data platforms.

• 5+ years of program and project management skills: delivery planning, resource forecasting, risk management, and milestone tracking across multi-vendor, global teams.

• 5+ years of experience managing client relationships at senior levels — comfortable leading governance forums, steering committees, and executive updates.

• 1+ years of experience with AI (Native AI, GenAI, Agentic AI, Conversational AI) applications in marketing — content generation, predictive segmentation, agentic campaign workflows — enough to guide delivery teams and set client expectations.

• 5+ years of experience operating in agile, waterfall, or hybrid delivery frameworks

• PMP, or equivalent delivery / agile certification.

• Platform certifications in Adobe, Salesforce, or major…