Director, Account Receivable

Role summary:

The (USA) Director, Account Receivable provides strategic leadership by aligning business objectives with customer needs and financial goals. This role oversees the development and implementation of effective accounts receivable processes, ensuring compliance with regulatory frameworks and accounting standards. The Director drives operational excellence through continuous improvement initiatives, stakeholder engagement, and risk management. By fostering collaboration across functions and leveraging data insights, this position supports financial integrity, optimizes cash flow, and advances organizational performance while maintaining high standards of ethics and service excellence.

About the team:

The Wireless Back Office team delivers essential operational support for Walmart's Wireless business, ensuring smooth experiences for customers, stores, and carrier partners. The team oversees order support, activations, carrier validation, fraud prevention, reporting, workforce management, accounts receivable operations, and executive escalations. By integrating operational expertise with technology-driven solutions and strong carrier partnerships, the team safeguards revenue, mitigates fraud risks, supports over a million wireless activations annually, and drives the ongoing growth of Walmart's Wireless business.

This collaborative environment emphasizes accuracy, efficiency, and stakeholder communication to achieve business objectives.

• Provide strategic direction by analyzing business objectives and customer needs to develop and implement effective accounts receivable plans.
• Oversee financial reporting compliance, ensuring adherence to relevant accounting standards and regulatory frameworks.
• Lead process improvements to optimize cash receipts, reconciliation, and operational efficiency within accounts receivable functions.
• Manage stakeholder communications to align business goals and support cross-functional collaboration.
• Ensure data privacy and security standards are maintained in all financial and operational processes.
• Drive continuous evaluation of operational processes to identify risks and implement control measures.
• Foster talent development and succession planning within the accounts receivable team.

• Extensive knowledge of accounting principles, financial reporting standards, and regulatory frameworks relevant to accounts receivable.
• Proven ability to analyze business objectives, forecast costs, and integrate financial data into strategic plans.
• Strong expertise in stakeholder communication and collaboration across cross-functional teams.
• Experience in designing and implementing internal controls, governance frameworks, and compliance audits.
• Proficiency in data management, privacy policies, and master data integration.
• Demonstrated leadership in driving operational excellence and continuous process improvements.
• Ability to evaluate financial statements, assess risks, and recommend cost management strategies.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job…